Novotel Pekanbaru

Comentarios destacados

• GRATIANN0

  30 mayo 2020
  Poor Management & Poor Wifi access

  Just only a brief one night stay but had terrible experience. Staff were passive & unable to solve wifi issue, room was clean and comfortable and had full facilities as usual. It's not my preferred 4-Star hotel in Pekanbaru.

  

• sherina2002

  01 enero 2021
  nice hotel

  In the end of year i decided for spent time with my family at novotel pekanbaru. The place so strategic, comfortable room and having many kind of breakfast menu. Also Mr Andre reseve me with friendly and the explanation given really helped me

  

• salomomatondang

  04 febrero 2021
  Good price with international standard

  We booked 2 rooms for 4 days in early December 2020. The room is well-suited for the decent price. Service is also very good. Location of Novotel is strategically located and near to everything, and even have a shortcut to one of the major shopping centers in Pekanbaru.

  

• nistiayunim

  16 febrero 2021
  Honeymoon

  Best service, comfort room and very delicious breakfast. Next, I'll take my whole family to visit Novotel. I heard that some famous artists will stay here every time they come to my city. Such a pride.

  

• e08041967

  20 febrero 2021
  Electrical

  I am Elmer G. Figura, from Philippines, and I stayed at Room 1119 since Dec. 17, 2020 until now, already 2 months and still counting, continuing for stay because I found this hotel as an excellent one. Hotel services are up to international hotel standard. The foods are great and even though its main course is spicy but delicious, of course, it's an Indonesian foods. Facilities like room is ok, clean and orderly. Housekeepers are doing their job efficiently. The gym is ok but weight lifting class/level are incomplete but that's ok. That can be covered but I hope management will buy complete sets for weight lifting equipments. Generally, I am satisfied with my stay with special mention to hotel staffs like in the reception, they are hospitable and accommodating, providing on time services. And so with restaurant and bar staffs namely: Ratna, Yosi, Yulis, Febby they are excellent in performing their roles as hotel staffs, i.e. hospitable, accommodating, kind, polite, and most of all excellent and Best for what they are. I commend them for a job well done. Thank you. -. Elmer G. Digital, Room 1119.