Novotel Ningbo East

Comentarios destacados

• Daniel S

  11 septiembre 2019
  Nice rooms, horrible food

  The hotel has nice, clean and reasonable priced rooms. The food (dinner and breakfast) is a disaster for Novotel standards. It is a pity because at least the breakfast shall be up to a certain standard for a Novotel. I will give four stars once they improved the situation in the kitchen.

  

• Khianseng

  06 noviembre 2019
  Good hotel with average service

  Convenience store is 2min from hotel. No free upgrade due to suite fully booked. But then, you can still book the suite online. So what give? Called for room service amenities. Lady staff was unfriendly and aloof. Breakfast spread was ok. But duty staff was unhelpful. Will not show you to a seat. All in all, not recommended.

  

• Kfishuk

  07 noviembre 2019
  They should be embarrassed

  Not only did my room not have the toiletries (conditioner, shower cap, hand soap, moisturiser) but the pillows are so uncomfortable. Usually, there is a spare pillow in the cupboard, but not in my room. housekeeping is useless - it took 3 attempts to bring the correct toiletries! Furthermore, there are stains on the carpet (see pictures below). I had dinner in the empty hotel restaurant and although the food was tasty, the grilled salmon I ordered took over an hour to come out of the kitchen. The waiting staff were equally as useless as the housekeeping. Seriously, do not stay here.

  

• markwu

  19 noviembre 2019
  Breakfasts in pyjamas and bathrobes

  Some guests were allowed to have their breakfast in their pyjamas and bathrobes. This is unacceptable. Novotel group must look into this matter. Check in was slow because only one (a male) was able to speak English. Bedsheets and pillow cases were not change during my 5 nights stay. Housekeeping only changed bath towels and floor mat.

  

• chowpatrick

  02 enero 2020
  Good location, clean environment and good price

  I got a super good deal at Ctrip at CNY699 for the family Suite included 2 breakfast, place is new, clean, service is good. location is great, close to shops, malls. buffet breakfast is good, lots of selection. they do not have lunch buffet. Dinner buffet was soso, but cant complain much.