Novotel Kolkata Hotel and Residences

Comentarios destacados

• danilo6666

  15 abril 2016
  uno de los mejores hoteles del mundo

  hermoso hotel, muy económico para el precio, espectaculares habitaciones, seguridad en la entrada, espectacular restaurante, desayuno de lijo, lo recomiendo, uno de los mejores que he conocido, buena zona.

  

• raponchii13

  30 junio 2017
  El personal del hotel y la atención es excelente

  El equipo del Novotel fue nuestro primer contacto con Calcuta. Llegamos a la ciudad de madrugada y esperamos allí hasta que amaneciera. Como no teníamos conexión a Internet ni mapa o guía y estábamos un poco perdidos, el personal del hotel se volcó en ayudarnos en todo momento. Nos ayudaron a contratar un taxi y a llegar al centro. La atención no sólo fue impecable, sino que se mostraron de lo más acogedores y cariñosos con nosotros. Fue uno de los recibimientos más bonitos que hemos tenido en nuestros 4 meses viajando por Asia. Asimismo, las instalaciones del hotel son increíbles. La cafetería es inmensa, con un gran surtido de dulces y una carta espectacular. El café estaba muy rico. Todo el hotel está impecable, muy limpio y está cerca de centros comerciales. La mejor experiencia de Calcuta. Gracias a Prabhakar, a Jupitara y a todo el equipo. ¡Thanks a lot for everything!

  

• Juán Carlos G

  09 junio 2018
  Technical work

  El personal fue muy amable y siempre atento, hay comida para todos los gustos, las instalaciones muy comodas cerca de mi trabajo y facil acceso, el transporte accesible, la seguridas efectiva y siempre atentos

  

• Chanmiki

  12 marzo 2021
  The Best Hospitality Ever From Any Accor Hotels

  The best stay i had ever with any accor hotels. Novotel Kolkata has indeed made my stay worthwhile and the hospitality they offered is top class. I want to take this time and thank Miss Chandrani who took great care of me during my stay, there was never a moment she would say NO to my requests of which i applaud her. She's a big asset to Team Novotel Kolkata. F and B, Mr Utsab is one person with a loving and warm personality and very polite and courteous, and talking to him whenever I dine in the square and always ready to help and to customize my dietary needs, He is one person that I will never forget and Kudos to his professionalism. Rahul F and B a young, dynamic man, who always comes to me with a smile every morning when i dine for breakfast, lunch and sometimes dinner too. His friendly charisma is something that i will remember. He made my stay worthwhile and memorable too. Yes, I cannot mention everyone, but to all whom I had encountered a big thank you for those precious time and your kindness and courtesy towards me and my family, of which I will never forget and will always be engraved in my heart forever.

  

• RahulKumar11

  06 marzo 2021
  Worst

  I am a platinum member of Le Accor group and have stayed at almost 50 of their properties globally and almost all properties in India. By far this was the worst experience I had. As a member I did an online checkin a day before where they authorized by credit card. At the time of checkin no one qsked me to block any amount and I thought this is normal as none of their property do this for members. Then after dinner they told me that they cannot charge the dinner amount to my room and made sure a person along with a credit card machine followed me to my room. This was so embarassing as if I'll run away with 2000 Rs. Even after raising the concern similar thing happened next day when I orderd room service. I am member of other hotel groups as well and even at their worst they are better than Novotel Kolkata. The room was also small and the water leaked through the bathtub. Though the food at restaurant was good, service could be improved. The only good thing was that staffs were following Covid guidelines. For me I am never staying at Novotel Kolkata again. It was a sheer embarassment.