Noosa Lakes Resort

Comentarios destacados

• Chris B

  14 marzo 2020
  Unacceptable. Never again

  We stayed here 12 years ago and remembered it fondly. So we booked for 10 nights and returned with high hopes Never again Things started going bad on our arrival and never got better. We had booked and paid a deposit to their booking agent StayNoosa. We had followed the instructions given by StayNoosa. The Receptionist complained that we should have paid the full amount even though StayNoosa clearly stated balance payable on arrival Receptionist seemed to be saying we would have to go to a StayNoosa office to pay the balance. Then she decided we could pay her the balance Receptionist claimed she had for three days been sending us emails demanding payment of the balance. Simply not true. No old emails waiting for us. Suggestion to Management...."If you have a problem with your booking agent, best to sort it out and not antagonise guests" We requested an upstairs unit so they gave us a downstairs unit Unit was tired, dirty, delapidated and broken. Curtains smelled, holes in the arm of the sofa, bedding was stinky, fridge door was busted, fire alarm kept going off, tumble dryer did not dry And the wifi did not work. We went back to reception for four consecutive days seeking guidance or a fix. No improvement. It was completely useless. The situation was not helped by the Receptionist suggesting: 1. We were stupid 2. Our equipment was no good (new octocore Pocophone, new Samsung android tablet, iPhone and iPad) 3. We use the cellular web access on our phones In the end we simply gave up. It is unacceptable for there to be no internet access and it was not just us. We spoke with a couple of neighbours. They were also getting no wifi access Life without access to email, Skype, web news, weather forecasts, route planning, restaurant research and bookings is unacceptable We departed the resort early and did not even request a refund. We did not wish to expose ourselves to more sly sarcasm from the receptionist Even at the $105 per night we paid this place was rotten value Never again

  

• RubinLove

  24 noviembre 2020
  Loved Everything!

  What an unexpected amazing place! The staff were incredible, the place was so clean and everything was beautiful. I loved staying there so much I booked an extra few nights. It was close enough to get around easily but far enough away to feel relaxed. My room also had a lovely balcony and view of the pool. I can not wait to come back again!

  

• 768abbeyp

  25 noviembre 2020
  No internet and dirty

  I was very disappointed in my stay here. I am not generally fussy with accommodation, but as soon as I walked into my room it smelt there were stains all on the carpet and it had an overall dirty feeling. I also particularly picked this accomodation as it was said to have free wifi. The wifi wouldnt work and I had a lady at reception said it wasnt working cause they were so busy, I then called the next day and again they seemed very dis interested and said they would call me back and I never heard a thing! The rooms are also very thin walled and if someone is above you, you can hear every sound they make! I do not suggest anyone to stay here!

  

• Lowball

  04 enero 2021
  Great For Families

  Spent 2 nights at the Noosa Lakes Resort enjoying a quick family getaway. We had an upstairs one bedroom unit overlooking the pool area. Everything was clean and there was plenty of space. Queen bed in the bedroom with a foldout sofa bed in the living area. Only downside was the lack of aircon in the bedroom. It was fine in the living area but didnt carry through to the bedroom. There was a ceiling fan in there which helped, but in reality it just circulated the warm air. Read other reviews about troubles with wifi. I couldnt even connect so ended up using my own data. There are 3 pools in the middle of the complex. The middle one has a maximum depth of about .4 metre which is just right for smaller kids. A bit like a bath in summer weather but better than freezing! The other pools have deeper sections but also shallow areas for the kids. Shops are only a short walk in either direction and Noosas main beach is a short drive away. Great stay - ideal for families.

  

• LargeAussieFamily

  29 enero 2021
  Nice and relaxing stay at Noosa Lakes Resort

  I loved the set up of the apartments to look over the beautiful pool area with nice balconys to sit on and relax and enjoy. We had a set up with two apartments joined by a common door and our own laundry because of the size of family we had. We had undercover parking right outside our apartment and we were only a few minutes walk from the Noosa Marina, where there were a lovely choice of cafes and some retail shops. We had only to cross the road outside the complex to get access to the Noosa River and only a short drive to the Noosa National Park or Noosa at Hastings Street. Lovely reception and only too happy to assist when required. Thanks for the lovely stay!