Nha Trang Lodge Hotel

Comentarios destacados

• 129nuriar

  19 noviembre 2013
  Muy mala atención

  Pasamos en este hotel una noche y la calidad de la atención fue horrorosa. Desde el primer momento lo que querían era que les pagáramos, casi ni nos dijeron hola y el trato de la recepción muy deficiente. La habitación del hotel esta bien para pasar una noche, sin grandes lujos. Pero después del trato tan malo supongo que todo te parece peor. Si vuelvo, no repito, eso seguro.

  

• Dream804157

  01 mayo 2018
  Good location

  Its located just 1 minute away from the beach and very close to the night market and hangout area. Also, the train station is walking distance I think if its not too hot outside. My room has a balcony facing the ocean, I really enjoyed their nice view. However, the room was too hot in the afternoon because its faced to the ocean even setting an AC at lower temp like 16 degree. By the way, staff are very friendly and helpful, especially I was impressed a staffs' beautiful smile at the breakfast restaurant.

  

• Petlover122

  10 mayo 2018
  The lodge massage spa - Disgraceful

  If I could choose minus 5 stars I would. My wife and I probably shouldve turned around when the lady behind the counter had no idea what we talking about, Im aware their English isnt going to be that great but when your business is massages, pedicures, manicures, etc for tourists Id like to think you would be able to understand some very simple requests. Anyway.. they asked for upfront payment which Im never really comfortable with but we paid anyway. My wife asked for a 30 min neck and shoulder massage and to have her toenail polish removed and a new coat applied. I asked for a pedicure and a 30 min foot massage. When the lady behind the counter took us downstairs for our treatment, we were greeted with who I assume was the owner sitting in one of the chairs eating his lunch. He promptly hopped up and left but left remnants from his lunch behind on the table between the two seats where we were supposed to sit. Terrible first impression. My wifes neck massage lasted a total of 8-10 mins before her therapist left the room for 5 minutes. Only for a different therapist to return to sit down again and begin the toenail painting. She was about to apply the new paint straight over the old before my wife stopped her and asked for the current polish to be removed. She then turned to her colleague who was looking after me, giggled and rolled her eyes, then pulled out her phone and started doing something on that, completely ignoring the job at hand. After about 30 seconds I started to get quite frustrated and enquired what the hell was going on? Which was met with another stupid smile and no answers. All the while my pedicure only consisted of my toenails being cut.. who pays for just this? And if I wanted other treatment done it was going to cost more money. My wife left the room to speak to the lady behind the counter about it and then came back and joined me. I had a stern word to the therapist looking after me about the lack of service and respect being shown and she had no idea what I was talking about. The girls still had absolutely no idea what the hell they were doing and I could feel myself getting more frustrated so we got up and left. We went to the front counter and demanded our money back. We had paid 540,000.00 dong upfront for quite genuinely the most pathetic professional attempt at anything Ive ever witnessed. After begrudgingly being offered 300,000 back and a bit of argy bargy we eventually left with 460,000 as I couldnt be bothered with the hassle. 80,000 to them for nothing. The story probably doesnt even do the experience justice, it was just that bad. We had been to three other places in Nha Trang while we were here and they were all good. Absolutely deplorable. Avoid at all costs. I wouldnt leave my pet rat in their hands.

  

• Naaat1

  22 marzo 2019
  BEWARE!!!

  I have been to 38 countries so far, stayed in many different hotels, in many different places. This is one of the worst hotels I have ever stayed in. -The staff is untrained and rude; Bellboys calls 2 usd tip "so small", waiter gets angry when i accidentally dropped som extremely overcooked spaghetti. -Check in takes forever, forced to pay up front, they want to keep your passport, reserve alot of money on your credit card. And on top of that, not a smile in sight. -Location would be good, if not for the "hotel" being surronded by BUILDING SITES with workers who work around the clock. -The hotel is not the least bit soundproof, so imagine lying in bed, hearing sounds of hammering, welding, drilling as if your window is wide open.. -The breakfast is terrible; overcooked, no variation in food and noisy because of a "downstairs cafeteria!?" Inside the hotel... The service is poor. The rooms are old and filthy. The safety box wasn't working. Save your time and money, stay elsewhere!!!!

  

• parko584

  24 marzo 2020
  Personal Service At This Great Hotel !

  Nha Trang Lodge Hotel has the best location and service is excellent. The staff was amazing thought in every detail. The breakfast at the hotel is not to be missed - it is fresh and delicious every morning. The rooms were spacious, clean, and quiet. We were on a higher floor at the hotel with nice view. This was by far my favorite hotel on my tour of Southest Asia - I highly recommend it to anyone looking to stay in Nha Trang.