New World Suites

Comentarios destacados

• PXM055

  09 enero 2019
  Argumentative Reception

  The hotel is very nice and I enjoyed our stay. However, I had running in with the check-in lady. Malaysian nationals are exempt from tourist tax. I booked two rooms. I am not a Malaysian national and have to pay the tourist tax; but my guest was a Malaysian national and exempt from such a tax. I (could not sleep in two rooms at the same time) therefore one of the rooms would be exempt from tourist tax. The check in lady could not understand my point and was refusing to allow me to check-in unless I paid for two tourist tax. She was argumentative and would not listen to reasons. I had to call the manager to explain to her my point. Thankfully the manager could see my point. Customer Service / Check-in are the face of the entity. Grumpy or argumentative people should not be working the such a places. It would be have been 5 stars if it was not for the check-in lady.

  

• Terrencechen

  22 febrero 2019
  Premium hotel to stay

  Nice hotel to stay with and the hotel is recently renovated. Room is clean and comfy. The price is reasonable and it located at strategic location. They provide private car park for hotel guest with security.

  

• lauraberardi

  26 junio 2019
  Not very good

  I dont agree with other reviews, rooms are big and there are lots of bath stuff ok, but breakfast is very poor and wi-fi doesnt work! The gym is too little and cleaning level quite low..I hope my company will choose another hotel next time!

  

• pangnam999

  02 julio 2019
  Very strategically located Hotel in Bintulu.

  Frankly speaking, I never had any stay in this hotel room.However, I attended several company meeting in this hotel. The meeting room is very peaceful one. Very cozy and quiet. The air conditioning is wowwww...cold.

  

• Aina O

  11 febrero 2020
  My first visit to Bintulu

  The hotel located in the city center. Hotel attached to the Parkcity Mall. The place is really convenient because it is very near to shop lot. If you want to buy souvenirs, there a few shop that sell local Sarawak souvenir like kek lapis and kain batik inside the mall. The room is so spacious furnished and equipped with modern furniture. i love the shower big shower head and also the bathroom toiletries are suitable for a business traveler. For Muslim, they provide praying mat and also 'kain sarung' for praying. Iron, safety box is also provided in the room. the nice thing was, the hotel provide welcoming fruits in the room when i checked into the hotel. This is my first time having fresh fruits in the room. the mini bar was available, coffee tea and also kettle. There was also can drinks provided, but i am not sure whether it is free or chargeable if you drink it. The highlight of the hotel i think it is the cafe. I went there for breakfast, a lot of choice to choose from, but the best was the view from the cafe. It was so beautiful looking at the sea when you are having breakfast. Overall my stay in this hotel is awesome and a am looking forward to come to this hotel again.