New Plaza

Comentarios destacados

• NikantAustralia

  05 enero 2007
  Avoid at all costs!!!

  We booked for 2 nights in the New Plaza Hotel in Guilin because of the price and it looked quite reasonable on elong.net website. Thank god that the hotel didn't have any information about our booking because we checked out as soon as possible just after 10 hours of staying there (and went to the Shearton instead!). We arrived off a late flight - and the lobby was dark and unimpressive. The service was quite rude and abrupt - they didn't have any information about our booking in a "VIP Queen Room" for 2 nights off elong.net and they only put us in a standard twin room at the same rate. They didn't want to use credit card for payment - but they were happy to take an imprint of the card anyway. We also had to pay an extortionate "key deposit" in cash. The hotel lobby toilet was one of the worst toilets I've encountered in China - it smelt like mouldy urine mixed with dead animals. This smell was also noticeable in the lobby and especially around the elevators. The hotel lobby toilet should have been a warning sign not to stay there. Another warning sign was the prostitute going up the lift with us to our floor!! The hotel corridors were darker than the dark lobby and it didn't feel safe. Although the room looks "modern" - it was completely unclean and smelly. The mould in the bathroom was beyond belief - and the smell of it was making us both sick. My bed had complimentary hairs in it - and was completely uncomfortable (springs pushing into your spine). The TV was did not work. It was one of the worst night sleeps I've had in a hotel - not only was I worried about the cleanliness but also the hotel security (the door locks were pretty inadequate). Breakfast was included. Although it was only a Chinese breakfast - everything was at room temperature (tea, noodles, etc). As soon as we could find an internet cafe (just 15 minute walk from the hotel down the main road) - we booked straight into the Sheraton for the rest of our time in Guilin. We would have been at the Guilin New Plaza Hotel for less than 12 hours. This hotel is straight opposite the train station (which explains the seediness of the hotel and area) but probably a 20 minute walk to the main downtown area. The pictures of this place on various travel websites does not do it any justice although the rooms on websites look modern and OK - the smell, the lack of cleanliness, the impoliteness of the staff and the seedy nature of this hotel cant be shown. Please dont stay here for the love of humanity!!

  

• Simon-Juliet

  07 junio 2009
  Rough and smoky

  Found Guilin accomm hard to research as no properties really stood out or seemed like a good value proposition. Ended up booking this property on the run and was a pretty ordinary stay overall. Handy for the train station but not the lakes/centre square/river, but this is what I gather to be quite a traditional 3 star Chinese hotel. Very smoky (reception, lifts), toilet which did not flush properly (staff showed us how to remedy this by taking the lid off the cistern in which we saw a lemonade bottle was a critical element to the toilet's function!), mouldy shower curtain and air con which did not work (fan bought to the room), carpet tired, walls in corridor marked, noisy generator at night (operating the neon sign?). Probably should have moved hotels or at least requested a room with functioning amenities, but as the staff were quite pleasant and helpful so we stuck with it. Room was small but quite clean, bed ok. Condoms could be purchased in room if you're feeling frisky I would recommend treating yourself to a nicer property in Guilin and paying a little extra

  

• Hakkaclanman

  31 julio 2009
  Crappy

  Stay away folks. It is old, dirty, dark, smelly, over priced crappy hotel that does not deserve its 3 stars rating.

  

• willvisit

  13 junio 2011
  Any park bench would be better than this!

  Realised we had made a mistake even before we entered the front door. Shabby, dirty ........just terrible. (my wife refused to even take her shoes off!) We stayed just 10 minutes, long enough to book elswhere. (used their computer and even that was disgustingly filthy) Price should have given a clue but we wouldn't have stayed even if they paid us!!

  

• Ponytwins

  04 abril 2012
  Room is Fine - but bathroom is shabby

  Stayed there for 4 nights, chose this hotel due to its location (directly opposite the train station). We joined the local day-tours so pick up and drop off everyday is great as it's very central. We work in Shanghai, and know Mandarin, so this is okie for us, but foreigners may find this hotel not up to standard. The room is fine, there's big mirrors at both sides, huge gallon-water dispenser for our free use, bed is okie, no problem asking for extra pillows. The chamber maids and staff are pretty polite and efficient but we doubt they speak any English. There is a minimart right in the hotel and the pricing are reasonable. Cons: The toilet is old and pretty aweful. Bad white lighting. We shower behind the sliding shower doors, but water seeps out and no floor mat is provided. We have to use the face towels as floor rug to dry our wet feet. Thank god the cistern flushes well/clean and is not leaky (common with many old chinese hotels). Day 1 - called to ask for a hair dryer and was told they run out. Luckily they brought me one within an hr and left that in my room for the remaining stay (I had expect to call them daily for dryer request,haha.). Day 2 - there wasn't any hot water for showering till 1/2 later of turning on the tap. Staff said this is old problem of the hotel. The heater feature of the aircon malfunctions. The room is pretty cold, even colder than the nice spring weather outside, and I had to wear long cardis and socks to sleep. Doors and walls are little thin, so you can imagine chinese men speaking loudly at night when they return as well as kids running and shouting in the morning. The chinese online websites quote this hotel rates at 188yuan/night. I think it is worth its price and my expectations are kept as such. Anything more I wont pay for that.