Nautilus Resort Mooloolaba

Comentarios destacados

• Marian M

  15 noviembre 2020
  Disappointing

  The pool and bed was the best part of this unit. Very comfortable mattress. Can't say much about our experience there. One cake of soap to go between the shower and the sink for two of us. Two bottles of shampoo and no conditioner. One bottle of shampoo was half empty and the cap was loose, so it had previously been used. No face washers. The desk is only manned at certain times, so we couldn't go and ask for what we needed. The air con was so old it was black and crumpling underneath which we had to look at above us while we sate on the balcony. The curtains in the bedroom were about six inches too long for the glass door and so old and yellow. To top this off, there was an emergency evacuation as the smoke detectors are very sensitive. This unit is too expensive for what you get. We won't be back.

  

• 14graemer

  05 enero 2021
  Badly Needs an Upgrade

  Stayed here for a week over Christmas after having previously stayed here but room provided this time was well below expected standard. Mattress had large hollows in it giving a very uncomfortable sleep which was advised to management but nothing could be done about it. Carpet in bedroom was threadbare, curtains were dirty and hanging off the tracks and overall room was generally dirty. Room this time was overlooking pool area resulting in an inconsiderate guest talking quite loudly on his phone at 5:45am echoing across courtyard. Great location and reasonably priced but would not stay here a 3rd time.

  

• P1097NYdenisec

  14 enero 2021
  Dirty, Needs refurbishment and Disappointing

  What can I say. I walked into this place and cried. When you are looking forward to a holiday and the apartment is nothing like the pictures advertised let alone clean. To say the least very disappointing. This holiday did not start well with the car park. Very small car parks and hard to get your car in and out of spaces and the steep decline into the car park is lot for the feint hearted. Our room was nothing like the pictures for a one bedroom apartment as we walked in. It was very upsetting as It was very small. The furniture was minimal and really old and uncomfortable. There were no table and chairs inside and you had to eat on your lap. The bed was so hard we could not sleep. By the third night of our 5 night stay we could not stay another night. Our bodies were aching from the terrible bed and we left for home. The balcony was very hot due to the air conditioner unit and there was no privacy. If you walked out on the balcony you were looking straight into somebodys room and people in the pool thought you were looking at them all the time. The curtains were filthy dirty and hadnt been opened in awhile as they were stuck to the rubber backed decaying curtains. The bathroom spa bath was dirty on the bottom with mould in the grout. The kitchen kettle would not open at top and you had to fill up through the spout. The frypan was really dirty and greasy and the kitchen overhead cupboards had grease under them and the crockery was old and there were cracked cups. I would never stay here again and would not recommend this place to anyone its time for a complete renovation to keep up to standards.

  

• 961fishnm

  15 enero 2021
  Update needed

  The location is very good. But after Two stays here this holiday period. We wont be back. Very aged and tired rooms. The couch Im sitting on now is what youd expect some teen age boys to have when they first move out of home . Tv is an older one that does the pick up all the channels and very untidy installation. Broken curtains. The bbq is filthy and rusted. The managers here need to give the owners of the apartments a time frame to improve their apartments or they dont rent them out . A lot of work needs to be done by the owners to improve this place

  

• anitacO749GC

  03 marzo 2021
  Amazing stay

  We have stayed here three times now, my family and I love it. We have stayed in 3 different rooms and never been disappointed. My kids go crazy for the pool!! Its a stunning pool!! The receptionist Maureen is so lovely and inviting, really makes u feel welcome. Excellent location!! We will continue to stay here its amazing !