Naturparkhotel Gruner Baum

Comentarios destacados

• Anna F

  06 septiembre 2016
  Famtastico hotel familiar

  Hemos estado con 2 niños en este hotel durante 2 días. Es un hotel estupendo cerca del parque Steinwassen Park. La habitación para 4 personas era muy amplia, camas y cojines cómodos, el baño amplio y cómodo. Las vistas a la montaña donde pasean vacas. A veces( cuando abres la ventana) olía a vaca, pero de eso se trata en un hotel en plena naturaleza. El desayuno y la cena muy bueno y el personal amable y atento. Los precios son bastante moderados y merecen el servicio y la comodidad que Se ofrecen. Nos ha gustado mucho y volveríamos encantados.

  

• StevenDrBelgium

  31 julio 2017
  Mixed feelings

  Stayed at this hotel for 10 days during a motorcycle holiday. Let's start with the positive things first: - The room we had was very clean and spacious. With comfortable beds. (They should upgrade or replace the shower head). - The food during diner is excellent. You always have a choice between 3 dishes (meat, fish, vegetarian). Everything we ate was very tasty and well presented. - Service in the restaurant is fast and very friendly (more on service later). - Breakfast is OK but nothing special. And then the negative points: - Hotel management: the lady managing the hotel could benefit from a course in client relations. She is clearly unfit to manage a hotel. An example: when we said a car was blocking the garage her reaction was "What am I going to do about that". She then said it's probably tourists parking in front of the garage, but the car had Freiburg license plates. Clearly personnel. - Hotel management pt2: the bill at check out was 186 euro to high. Nice try. - Wi-Fi: the wi-fi speed is terrible. (Luckily no roaming costs anymore so used 4G data connection) - Motorcycle garage: the door to the garage is broken. Clearly for years already. You have to be with 2 people to lift the very heavy door, and then use a big nail to keep the door from coming down. First, I am not on holiday to do power lifting. Secondly, this nail "solution" is an accident waiting to happen. What will they do if this door suddenly comes down on someones head?

  

• Sónia R

  24 noviembre 2017
  Traum Reise

  Alles war wunderbar!!! Thank you for everything!!! Thank you Rebecca for all you did for me!! I come back for sure!! Wonderful landscape with snow!! Everything was really fantastic!! Forever yours Sonia Rodrigues

  

• rakwin

  30 noviembre 2018
  Precioso Restaurante de la Selva Negra

  Fuimos a totnau para deslizarnos por el tobogán alpino que está cerca, es una auténtica pasada, y se nos hacía tarde para comer, así que lo encontramos por casualidad. Desde el.ppio , fueron atentos y amables sobre todo con los niños, comimos super rico platos típicos, la verdad nos gustó mucho. Totalmente recomendable.

  

• francien2015

  04 enero 2020
  Price not up to the standard

  The Vital Hotel has a friendly staff however it is not professional nor efficient. Check out took 45 minutes. Dinner took 3 hours for four courses and we had to change rooms without explanation. The rooms are nice however the bathroom is sober and the soap wasn't refilled. The price is at least 270 euro per night. For that price one should get more as well as better. Besides the fact that it is too expensive the location is optimal as well as the wellness facilities.