Narcissus Hotel And Spa Riyadh

Comentarios destacados

• xavierm277

  18 junio 2020
  Todo lujo

  Hotel de lujo clásico y ostentoso. Habitaciones cómodas y perfectamente equipadas para viajes de negocios. Desayuno con mucha variedad y de gran calidad. La comida del bar un poco justa para la categoría del hotel pero en general todo muy bien.

  

• Figo007

  21 septiembre 2020
  Fake Luxury!!!

  The hotel looks like a luxury brand of an international chain but in 2 minutes after you get in you see the reality! You should wait min. 45 minutes to get your room and probably you wont get the one which you booked! They need to fix cleaning problem as soon as possible as it is minimum dicipline to be a hotel. My overall experience is terrible and i do not reccomend this hotel to anyone! They need another 20 years to catch other luxury hotels. It was my worst hotel experience ever. Keep out!

  

• edaniel-garcia

  01 noviembre 2020
  Nice Hotel to Stay

  Every thing was perfect starting from main gate to valet, reception, room service, room cleanliness, food is nice also, lounge is well organized and classy, really elegant and interesting recommended.

  

• MeganG2514

  09 noviembre 2020
  Amazingly worth it!

  Loved every moment... celebrated girlfriends birthday at Where East Meets West. The service was amazing and the food top shelf quality . The staff from the time we made reservations till the time we left was so accommodating and went far and beyond to supply our ever need. Thank you Raju and Rasel and the rest of the staff for your service.

  

• Jane_and_Dave_2016

  15 diciembre 2020
  Disappointing, would not recommend.

  My husband and I booked two nights in one of the spa rooms on the 8th floor. The room was gorgeous and we were so happy on arrival. I am 8 months pregnant so stayed the first night alone to get a night's rest from our toddler and my husband and son joined me for the second night. The spa was lovely I had a really nice massage in my room on the first day and a facial the second day. But sadly the longer I was there the more disappointed I became... The kettle didn't work on arrival and took several attempts to get a replacement. It's not that hard to deliver a replacement kettle so I felt waiting hours to be able to make a tea was a bit long. The air conditioning in our bedroom didn't work so I was boiling hot on the first night, but I only discovered that at night time once I got into bed by which time I didn't want to call room service to come to me as I was in bed/ready for bed and very tired, it was late, and I was without my husband there. All maintenance staff are men and I wasn't comfortable being alone in my room with them at night. Besides, if they couldn't fix the kettle in less than 2 hours I didn't expect they would be fast fixing the air conditioning! On the second evening after getting my son to sleep, my husband and I went to enjoy the jacuzzi bath and watch a film together. Only to discover there was no hot water to fill the bath (it was way too cold to bathe in) and the sound didn't work on the TV. We didn't want to call maintenance as the day before they had taken so many attempts to fix a simple broken kettle!! And our son was asleep in the room so the disturbance of strangers in our room would have woken him I'm the evening. If you book one of these rooms, please check the jacuzzis, kettles, TVs and air conditioning work as soon as you arrive! This was a really special treat weekend for us and not the norm for us to splash out and stay somewhere so fancy. So it was just so disappointing that the room didn't live up to its promise. The rooms clearly aren't services or maintained well for so many things to be broken all at once. I will never be returning.