Movenpick Hotel Windhoek

Comentarios destacados

• ReixelAr

  18 enero 2016
  Servicio Cero, habitacion de dos estrellas

  Estuvimos allí dos noches y pasaron cosas asombrosas. Primero la recepción deja mucho que desear, parece que su conversación con la recepcionista era mas importante que nosotros, es mas, te tienes que rellenar tu mismo la ficha de cliente. La habitación bastante sencilla, si necesitas algo del minibar tienes que pedirlo con antelación..ok! se me ocurrió pedir una botella de agua y al sugerirme grande o pequeña, especifiqué que si eran pequeñas, que mandasen dos botellas o una si es grande. Después de 47 minutos exactos, me llega el camarero con dos botellas grandes y al comentarle lo que realmente había pedido me contestó que esto es lo que le habían dado, que si quería las dos o ninguna...VAYA SORPRESA!! A la mañana siguiente tenía que preparar mi reunión y pedí un café a las 7,15 de la mañana, cual fue mi sorpresa?? que me contestan por teléfono que si quiero un café que baje al restaurante que no mandan café a las habitaciones por la mañana. SEGUNDA SORPRESA EN MENOS DE 24 HORAS. Pero eso no es todo, recogiendo mis cosas del baño (para hacer el check out sobre las 10 a.m) me doy cuenta de que alguien esta abriendo la puerta y cuando pregunto que quien es, me responde que es de housekeeping y que yo no debería estar en mi habitación... QUEEE?!!! Mi check out era a las 12 pero decidí bajar mis cosas antes y hacer el check out. Le comenté al recepcionista lo que había ocurrido en estos dos días y su respuesta fue que.. ok.. aha...ok. Yo trabajo en hoteles y restaurantes desde hace muchos años, esta experiencia me da muchos ejemplos para mis trainings con mis compañeros de profesión. Gracias Safari Court Hotel

  

• kelmci

  10 diciembre 2019
  Ok for a single night

  From the outside the hotel looks to be a perfect last night hotel in Namibia. The entrance area looks very up market, the rooms are a good size, but that we where the good is outweighed by the bad. We were in a large group all located on the same floor, and when we all reached our respective rooms we ALL found out that our key cards were not operating as the reception forgot to swipe them so as to activate them so this required 1 person from each room going down to the reception and waiting in turn for somebody to do the biz. We were due to leave the hotel early, but when we got to the breakfast area then nothing or very little was left as another touring party had got there 1st, and asking the staff to replace the food was very trying as at 1st they were reluctant as the chefs had only prepared what they concidered as being sufficient for both tour groups. After breakfast or what was available I went to settle my bill for drinks the previous night, and whilst the reception staff appeared helpful it then transpired that they do not carry any change, and whether this is a ploy for a tip or not then I am not sure, but after the breakfast or lack of breakfast issue then I was unwilling to leave the differance. I did then suggest that I owed them, but somehow from a magic drawer cash change appeared so I believe my 1st thought of looking for a tip was correct

  

• LoungerLondon

  17 diciembre 2019
  A Little Disappointing

  A nice flash large hotel but I'm not sure the staff are up to it. Couldn't get in the room as key not enabled and not enough food for early breakfast as another tour group had eaten it all. Staff on reception were slow and had no cash apparently! Rooms were good and the surroundings were smart and well kept. A bit out of town so taxis needed. If you're into geology there is a great small museum in a building just across from the hotel. Only there one night so didn't try the pool, sauna etc.

  

• DublinFlyer

  25 marzo 2020
  All round excellent hotel

  Rooms great, very clean hotel, lovely pool & garden. Food is superb here, especially the beautifully cooked vegetables. Best quality buffet food I have ever experienced. A great first night to start my tour of Namibia, wouldnt have minded a night of relaxation here to finish off the holiday before flying home.

  

• Joan C K

  04 abril 2020
  Excellent Hotel

  Stayed here 1 night as part of a group of 12 some of us initially had problems with our key cards the rooms were big and had wifi and air conditioning Our food which was a Buffett was excellent plenty of everything And also an excellent breakfast in the morning