Mount Richmond

Comentarios destacados

• estelle708

  28 enero 2021
  Outstanding service

  The location was perfect for attending to my health issue. The staff went out of their way to accomodate our various disabilities. The meal I ordered through room service was delicious. The traffic noise was minimal and parking was adequate. A great place to stay.

  

• Ngakata

  09 febrero 2021
  This place us great

  This is the second time I have stayed here It's amazing The rooms are perfect. The atmosphere is amazing. The staff are so friendly. The food is AMAZING. Love the pool aswell. Will be going back again.

  

• MCPNZ

  26 febrero 2021
  So friendly, nice pool

  All the people we dealt with here are wonderful & friendly. Delicious breakfast. The pool is lovely. The bead was comfortable and the room clean. The hallways could do with a little spruce up but many places fall in that category. I recommend this place.

  

• Kiwionatrip

  01 marzo 2021
  Be Honest

  I booked a room ground floor with kitchenette for $150 a night due to a health disability. Arrived and we were allocated upstairs. We never were booked downstairs. The booking clerk on the phone lied because all the ground floor units are taken up with emergency housing tenants. If I had known that I would never have booked but your greed to catch a customer was worth more than customer requirements. Dont do that to your customers! BE HONEST! My partner has renal failure and used all his energy negotiating the stairs that we couldn't stay at the event we were there for very long. There at 4pm back by 7.30, dinner, bed. The room was small dark and pokey Cannabis and tobacco smells came through the air conditioner vent 3x that afternoon and evening. The bathroom was nice The bed comfortable and huge. Two king singles pushed together? My partner witnessed a drug deal go down out the front of the hotel while he was waiting for me to settle our bill upon checkout. The food was average but nice Crumbed chicken burger amazing They had a pool party there so lots of scantily dressed youth passing by our table frequently. The only reason I didnt lose it was because the two female staff one at the front desk reception and one at the restaurant were very courteous and kind and no one wants a bad day at work but.. Be Honest with your Customers and put their needs first and if you cant accommodate, tell them. We wont be back again. It's not the place a business traveler would want to stay.

  

• Huhana64

  13 marzo 2021
  Few issues but would stay again...

  Long wait to check in. Could not use the pool. Noisy function going on on-site and into the night. Parking was limited. Other than that the rooms were reasonably priced, clean and tidy and the beds were very comfortable. Breakfast was great too. There were two lovely young ladies at the front desk and in the restaurant for breakfast, who despite being noticeably overloaded, were very polite, friendly and as helpful and accommodating as they could be. These two are a credit to the hotel.