MotorCity Casino Hotel

Comentarios destacados

• JamesGarret2665

  14 septiembre 2020
  Mattress

  Please tell me what king size mattress they have in the rooms because I had the perfect night sleep. Ive googled and googled but no one can tell me what mattress they use. Help! ..also great room service, friendly staff, and I left with four hundred extra dollars in my pocket so over all, 5 out of 5 stars.

  

• thebonners2008

  17 septiembre 2020
  Mixed Reviews

  Me and my husband went to the MotorCity Casino Hotel for out 12th wedding anniversary on 9/15/2020 and we have mixed reviews. Pros: ~From the front desk to security everyone was so friendly with a smile on their face. ~The casino was proportional to the hotel. It was nice to not have a long walk. ~The casino itself was really nice, not smokey, and social distancing was in place. ~There were sanitizers throughout the casino and the hotel. Mask were also worn. ~The room service food was really good. ~The bed in the hotel room was very comfortable we slept great. Cons: ~The hotel room was dated and could really use an upgrade or remodeling. ~The carpet was dirty and could use a replacement or cleaning. ~The tables and cabinets were dusty. ~The curtains could use a steaming and cleaning. ~The bathroom was not clean as their was a urine spot on the toilet. My expectations: On their website the rooms look so well put together so we were very disappointed that the actual room did not look like the website especially since this was our anniversary getaway. Overall: We had a good time together and made the best of it but we will not be back to the hotel itself. But we will visit the casino again for sure and truly appreciate the awesome customer service. I am giving 4 stars due to the customer service and nice casino. Thanks so much The Bonners

  

• 289jeanneb

  24 septiembre 2020
  Nice Surprise

  We ended up here b/c we got a great rate for a 4.5* hotel on Hotwire. When I found out it was a Casino I was upsetI mean, who wants to be in a casino during Covid? But we were both surprised by the ease of check in, the dedication to sanitization and the nice room. The room was spacious, the bed gets 5 stars in comfort and the TV was huge, bathroom had both a shower and tub and all amenities. We ordered room service....menu was very limited but we were thrilled with our Greek salad (again, 5 stars) and LIttle Caesar Pizza that came in 20 min. I would have not have made this as my first choice (b/c of the casino) but we were very happy with our time there. Employees were top notch, too.

  

• Babybluebadgal

  23 octubre 2020
  Worst first experience in Detroit

  When we arrived the uber driver dropped us off in front of the casino doors, the doors were closed to the casino. We thought the hotel and casino were one it was not also it was very cold we walked around at 12:45am trying to get information how to get to hotel a lady told us there is no elevator we had to walk around the corner and up the stairs. We went around the corner and it was dark we couldn't find the stairs the lady was talking about, it was hidden. We ask a gentleman and he said "oh they want you to to use the employees entrance" it was a very dark walk to the stairs when we got to the stairs there were a hundred cigarette buts all over my husband had to carry our suitcase up 4 flights of stairs. All out of breath from walking up the stairs a guy at the door check our temperature and said yell to get someone to check you in, we went to the counter no one was there, we shouted for 5 mins no one came my husband had to go back to the guy at the door and asked him to call someone. The only positive thing about the hotel was the room but for $400 for 2 nights this is not worth the price. I have stayed at cheaper hotels and had wonderful experiences. I never checked out the casino. Now having experience the hotel I can assume the 4 stars it has is based on the casino and not the hotel. If you are traveling on a late night flight you will have a problem to find a uber and lyft to the hotel. Most uber and lyft drivers do not want to take you up the the hotel they rather leave you downstairs not only in the night. The security also gave my husband a hard time when he went to buy a drink in the casino they took his ID for a couple mins and called "someone" to confirm what I dont know, other people walked past the security without an issue. This is the worst hotel experience!

  

• fmaplesphoto

  20 enero 2021
  Best of the 3 casinos.

  I like Motor City Casino the best because I think it represents the average Detroiter. You dont have to deal with parking problems downriver, its not as upscale as MGM Grand. There is a lot of entertainment here (when Covid goes away) but I recommend this casino.