Moscow Points - Red October

Comentarios destacados

• joannez180

  28 agosto 2018
  Only stay if you are into loud music!

  We stayed for 3 nights and initally had the best nights sleep of our month long trip on the Trans-Siberian, however this was short lived. The hotel is above a restaurant/bar/nightclub and on Friday night the music is so loud its vibrates to the bedroom and did not stop until 4am! We did read a review that music could be heard but we had no idea it would be as it was. The room was very spacious with a king bed, fridge, basket of many snacks to buy, beer, kettle. Breakfast is served in your room from 8am-10am and we had to give our choices on arrival for the 3 nights. The breakfast was very good, there was a choice of ham or veg omelette, eggs with cheese, poached egg with asparagus then you choose between crepes or cereal plus theres a choice from 3 toppings for your crepes. We couldnt fault the breakfast. The hotel is very close to the river and about a 15 minute walk to Gorky Park plus there is a great fish restaurant just around the corner. The wi-fi was painful so gave up trying! We had no issues with the hotel as such, just the loud music but unfortunatley for that reason alone, we wouldnt stay again.

  

• MarinB20142014

  13 septiembre 2018
  Unbearably loud noise on friday and saturday nights from the club neighbour. Super location in the city good breakfast

  This Hotel is located above a restaurant that on fridays and saturdays is a club. The high end soundsystem of the club named Magadan is located under room number one. The music is turned on a level of unbearable decibel from around midnight until dusk. During those hours, it is a vibrating sound torture, which ruined my hearing and seemed to have rearranged the rest of the body cells too. The vibration makes the room as if inside an instrument finest loudest vibrations flow through everything . The sound enters not only by the ears but everywhere . Complaints are futile and not heard by the downstairs club. What a rude neighbour that is! My worst sound and travel expierience in my life. Sorry because actually the hotel is a nice place in a very good location and good breakfast.

  

• nuriadonostii

  09 diciembre 2018
  Muy muy ruidoso

  Hemos estado mi marido y yo este puente de diciembre, nos alojamos 3 noches, la del jueves, viernes y sábado, justo debajo del hotel hay un restaurante/pub/discoteca y desde las 23:00 horas hasta las 04:30 de la madrugada tienen la música tan alta que toda la habitación vibraba y era imposible dormir, un horror, la habitación era espaciosa, y está tan solo a 15 minutos de la plaza roja andando, pero nosotros no nos volveríamos a alojar allí, es imposible descansar, así que escoger otro hotel para vuestra estancia en Moscú, en España eso no estaría permitido por los decibelios tan altos.

  

• Nashboss

  21 abril 2019
  No ir viernes y sábado

  El hotel, es correcto uno de los recepcionistas amable y las habitaciones son espaciosas y están limpias. El gran problema es que tienen una discoteca debajo y estés en la habitación que estés retumban hasta las paredes, lo tienen tan asumido que en las mesitas hay tapones para los oídos, la música dura hasta casi las 5 de la mañana.

  

• olgasF8497CU

  13 febrero 2020
  Cancelled our stay - troubles to get refund!

  I cancelled our stay in the hotel based on too many negative reviews regarding night club noise during weekends, among others... So, the thing I want to comment on here is that despite free booking/cancellation policy of the property via booking.com platform, the hotel charged my credit card right away in the amount of one or two nights stay. After the cancellation, the money were not reimbursed. I had to contact the hotel to ask for reimbursement, however the property did not respond to the messages sent via booking.com platform. I had to call them (which is expensive from Sweden to Russia) in order to figure out the situation and the representative on the phone was very cold and rude - he appeared to be annoyed and said he did see my message on booking.com, and replied that he will issue the reimbursement check and hang up without saying goodbye! Just based already on this, I would not recommend to deal with this property. I have experience with other properties in Moscow and they respond instantly and always are willing to help their customers. This hotel desperately needs to improve their customer service.