Monte Carlo Inn - Barrie Suites

Comentarios destacados

• Yevgeniy B

  02 agosto 2020
  Good stay

  Outstanding customer service, big parking lot and a clean room with nice interior. Swimming pool was opened, but required prior booking. Breakfast included: coffee, granola bar and an apple due to Covid-19. Good value for money paid!

  

• llaml1969

  02 noviembre 2020
  DISGUSTING

  My husband and I drove from Sault Ste Marie Ont to Barrie for a weekend get away we booked the suite jacuzzi tub king bed. What a disgusting experience!! I was so excited to have a jacuzzi but when i got out the tub was full of dirt and absolutely gross black crap which clearly came from the jets. But prior to the disgusting tub we called the front desk because the heat would not turn off in our room there was no way to cool it down and it was VERY HOT in the room we call the guy he come up after a half hour of us waiting only to say sorry I cant help you the previous guest must have taken the remote that controls the heat so we had no choice but to sweat all night. Upon checking out First thing in the morning we told the desk about everything I even showed them pictures of the disgusting tub. They said sorry and took $25 off the stay. So Not impressed! My skin crawled for days after knowing how dirty of a place it is. WOULD NEVER RECOMMEND THIS PLACE IN A MILLION YEARS

  

• Lynn W

  17 noviembre 2020
  Extremely comfortable.

  My husband took me for a two night stay for my birthday. We had a king jacuzzi suite. The bed was so comfortable I wanted to take it home. The bathroom was very clean and so was the jacuzzi. It was great to sit in our own hot tub. I would stay again. The employees are very nice.

  

• U25PCdavidh

  25 enero 2021
  Changes need to be made

  Early check in was arrange on the morning of the booking which was good. Bed was comfy and room was a nice size. When running a bath, I noticed the water looked yellow (jacuzzi bath) without turning the jets on or getting in, the water left a thick yellow stain around the edge of the bath. Wasnt something i wanted to get into. My picture showed what it did to the flannel that had fallen into the water. Massive mould above the bedroom curtain. With everyone scared due to covid, this hotel needs to get with it in regards to being clean. The hotel is priced with including breakfast but their restaurants are closed and no take out breakfast was offered at all. So why did I pay $175 for a night for room and breakfast? I posted pictures on another site and a 5/10 rating. They deleted the pictures and changed my rating to 10/10

  

• belindaschneeweiss

  24 noviembre 2020
  No stay No refund

  Hotel denied entry to a guest checking in at midnight. Refused to refund the money despite repeated attempts to either salvage the reservation by having a third party guarantee any incidentals or repeated requests to refund the money so another stay could be booked elsewhere. Customer service is non existent, mean spirited