Mesra Business and Resort Samarinda

Comentarios destacados

• Eko H

  21 enero 2018
  The worst services ever

  Please whoever read this...dont ever come to this hotel and stay...bad services. I hv ordered for room service twice, not even a single order that i hv made come...i call for a laundry service but untill my checkout time (i stay for 2 nights), no one pick it up. Dirty table, smelly bed... Cant even borrow a spoon...Good Job ????

  

• Astridhapsari6

  24 julio 2018
  unprofessional creepy waiter

  i rang room service to ordered food and told them if i could pay by card and they said yes ( in any professional hotel they will bring the card machine to you ) then the waiter brought our food and said that he couldn't bring the machine so he asked my PIN atm card instead!!!!!! I told him hell NO!!! and he just stand there like a statue, so we had to go to receptionist to pay. I never see bad service like this ever in my life. You should've train your staff better and hire the smart one. I live in Bali, if there is customer complain about this, they gonna fired the staff same time, but i guess not at your hotel!!

  

• indiwirawan

  12 abril 2019
  Good, but there is a room for improvement.

  This hotel is nice for surroundings. Potentially great hotel with natural ambience. The room has old interior and design, which is not a problem. First impression of the room is good, but in 2019 they still use a non LCD/LED TV. Theres no shower curtains at all. I hope there is an improvement in the future. The plus side, breakfast served had many option from local to continental cuisines.

  

• MARINELL Z

  13 abril 2019
  Good hotel, but old

  This hotel has big territory and very good location for take a rest. But long time not renovated. Restaurant has very good view and many choices of food. Good lobby and restaurant, but all the rooms very old.

  

• fath_ishak

  30 diciembre 2019
  First time for stay

  First time stay in this hotel for holiday, mesra hotel separated become 2 hotel, the new building is mesra business and resort and the old building is mesra alamanda. Located in the city of samarinda near some place like plaza mulia, segiri market and segiri sport arena. I was booked superior room that large enough room and rest room. Interior of room has standart design. Some facility available in this hotel like swimming pool and resto. Overall is good but acsess to hotel is risky due to entry point in the cross way.