Mercure Vulcano Mari Del Sud Resort

Comentarios destacados

• SoniaK1972

  05 agosto 2017
  Resort agradable

  Vistas desde el restaurante y desde la terraza preciosas. Habitaciones correctas. Zona de piscina muy agradable. Personal muy amable y servicial. Comida correcta pero monótona. Desayuno muy completo. Recuerda coger el repelente de mosquitos porque por la noche hay muchos. Algún día no sale agua fría en la ducha.

  

• Javier B

  10 julio 2018
  Un 10!!! Inmejorable frente al volcán con sus fumarolas!!.

  Perfecto. Un relax. Estilo mediterráneo, con mucha vegetación, espacioso. Desayuno abundante con vistas!!! La piscina con hidromasaje. Lounge con un paisaje impresionante. Personal muy amable. Ha sido una estancia perfecta de una semana. Bien comunicado con las otras islas y MIlazzo.

  

• Higiman

  23 agosto 2018
  El reposo de Vulcano...

  Hotel situado en la falda del volcán con unas instalaciones fantásticas y servicios estupendos. La calidad del sueño es óptima, la limpieza prácticamente perfecta y la atención del personal más que correcta. Bañarte en la piscina, tomando una cerveza y teniéndote bajo la custodia de Volcano es sencillamente extraordinario. La comida francamente es buena y los desayunos aunque no muy variados son suficientes y completos. El personal de restauración de sobresaliente.

  

• Martin Q

  20 octubre 2019
  Pretty place .... but don't trust them with your bill

  Although this report has nice rooms, and beautiful views, we were left with a sour feeling from how we were treated. We were not the only customers during our stay who were charged for drinks that we understood to be covered by a (so called) 'free drink voucher' handed out during check in. Whats more in our case we were also charged for a bottle of wine that we did not have, and were also charged a greater amount than was listed on their menu for pizzas and other drinks. When we raised this overcharge with the staff, they repeatedly refused to acknowledge the error, and refused our request to provide any refund. Since we are aware that at least two other couples had similar problems, this can only be either wide incompetence in staff record keeping, or a deliberate policy intended towards charging customers more. We feel both angry and sad about this. It is also the first time from many reviews I've felt the need for such a negative review.

  

• nabbckm

  23 noviembre 2019
  Vacation

  Beautiful place, The view was amazing All was perfect the room, breakfast all I need was here (eggs, bacon... The Italian cake was good too) The massage with the lady Laura was perfect, the staff was very nice. Recommended 100%