Mercure Surabaya Manyar

Comentarios destacados

• HuiTaiLang69

  02 agosto 2014
  Noisy and dirty

  The location is good, but small parking lot. When we check in, the lobby is empty. So it was fast. The staff give us the room key and we go to our room. The bed is not so comfy and a bit dirty with some stain. Desk a bit dusty. Bathroom also a bit smelly. And last from inside the room, we can hear all the noise outside from the streets because the window is not soundproof.. It was around 8pm, we leave our luggage in the room. Go out for dinner and try to find another hotel near there that more comfy with reasonable price. We come back around 10.30pm, take our luggage and check out..

  

• Dhamhoterlreviewer

  12 septiembre 2015
  clean room and good maintenance

  This my last hour here. So I'll write the review about this hotel. First time I entered the lobby it just like another budget hotel. But I like how they maintain the hotel. It seems from the cleanliness of the hotel like the corridor, room and bathroom. But I think you , the hotel, need to improve several things like lock key in your bathroom. Why don't you put a lock key in bathroom . you know sometimes we need a privacy even with our couple . Breakfast is so so not many variation but I think it is enough just to fulfill your morning 'duty'. Overall it is a good hotel.

  

• Devi N

  29 julio 2016
  Enjoyable short stay

  I have stayed here for just one night. I got a comfortable room, clean bath room. It is only a couple of minutes to reach a really delicious seafood restaurant just by walk. I really enjoyed my short visit in Surabaya. i am looking forward to stay here again on my next visit to surabaya

  

• Yudi_Lukman

  04 septiembre 2016
  Dirtiest hotel I'd ever stayed

  To all the people that give this hotel a good review, I just want to say, did you look at this hotel's bed sheet? It's very dirty with a lot of stain! I accidentally asked for my bed sheet to be replaced and found out that under that is even dirtier. I checked all the empty rooms in 4th floor and 8th floor only to amazed when I found that all were the same. Totally unbelievable!!! Would not recommend this hotel to anyone and this is my first night. Check my pictures to see what I mean. The internet was very slow too. The room is quite noisy as well because it's right beside a big street.

  

• DavidM24500

  04 marzo 2018
  Good appearence outside, terrible condition inside

  Booked this hotel due to fully booked at other hotel nearby, so I need hotel with walking distance and finally I choose this hotel. First impression, looks good from the outside. Check in smoothly, got my key, went up, open the room and violaaaa..... the room with damaged floor, dirty bathroom floor caused by water stain.. The room smelly and the linen was not replaced with new one. This time I wasn't bothered about it since I was so tired and need to get rest. The breakfast was poor, limited choice of food, the dining room was standard with plastik chairs. If you don't mind with that conditions above, you can stay at this hotel, but for me... That was my first and last...