Mercure Norwich

Comentarios destacados

• lizchillie

  29 agosto 2020
  Very clean with great customer service

  Receptionist very welcoming and helpful on arrival. Public spaces and our room very clean. COVID restrictions clear but not over the top so we felt safe not panicked. Slept very well and it was very quiet in the evening. Very good location for our purposes. The hotel building itself and some furnishings are in need of updating so we were happy with our visit despite the building rather than because of it!

  

• Supersoul34

  05 septiembre 2020
  Average hotel in Norwich

  Clean hotel although rather dated compared to Mercure hotels in other cities, no safe, no fridge, no iron - covid-19 restrictions meant we only interacted with the reception Manager as facilities in the hotel were shut - very quick to provide ice, extra towels when requested. Rooms only cleaned before guests arrive & after guests leave so rubbish bins get full quickly, toiletries only replenished if requested.

  

• JuliC8958

  17 octubre 2020
  Avoid this Hotel

  Booked here by Golfbreaks with 6 girlfriends . Situated on a trading Estate by very busy road. Rooms small, very dated, windows and frames mouldy. inadequate supplies in room to wash and breakfast, due to Covid was pathetic and delivered to outside your door. Only positive thing was the staff were friendly and helpful. Complaints made but Hotel management not interested.

  

• alexandracG3239VW

  22 noviembre 2020
  Good size rooms with outdated decor

  I liked the size of the room, however, some services were overpriced. There was nice trampoline centre over the road, which was handy with kids. The swimming pool was ok as well and relatively large. I had trouble to get a taxi there as well.

  

• jacksod2

  30 enero 2021
  Noise in most rooms with doors slamming

  This room was booked by my company so I didnt have any choice but to stay here I have been told some of the rooms are very nice but some of the rooms have got black mild on the curtains and on the walls around the windows the carpets are thread bear in some rooms I have stayed in but room 22 is probably the best room I have stayed in over the past 18 months and I stay there for 6 months of the year but if I had to pay for my accommodation I would not stay there.