Mercure Newcastle

Comentarios destacados

• KristyB2107

  22 febrero 2021
  DISGRACEFUL

  After being moved into 3 rooms we gave up the pipe dream of ending up in satisfactory accomodation. Rust on the tiles in the bathroom, coupled with mould made for a terrible bathroom. Not COVID clean. Three broken air conditioners in our rooms made for a hot and sweaty sleep on a 30 degree day. They had to provide us a tiny $10 fan from KMART to get any relief from the stuffy room. The poor reception staff tried hard but with obviously little to no support from management they were banging their heads on the dirty walls. The management should hang their heads in shame. Avoid this place AT ALL COSTS!

  

• henlin2021

  28 febrero 2021
  Good stay in Newcastle

  Comfortable stay,nice size room,good location.Good size Television.Had a good nights sleep on a comfortable bed.A short walk to the shopping centre & a short drive to Darby street for restaurants & walking distance to the Civic Theatre

  

• darrellbudd

  07 marzo 2021
  BAD

  seriously so many issues that I am getting RSI If you want me to pan you nationally just to meet your character minimum Room was average Pay for parking after booking a room tea coffee facilities were below standard do you want ME TO CONTINUE WILL NOT RECOMMEND

  

• bmo89264

  08 marzo 2021
  My stay

  Bed was great, COVID precautions good but freshness needed in the room as there was a very musty smell in the room and the bathroom. I have stayed here previously and never had this issue and will be staying again.

  

• JL2021009

  10 marzo 2021
  never again

  Reception check in terrible customer service, poor attitude and unpleasant welcome , Room noisy from old dirty air conditioning, road noise (busy main road) so unable to open windows. Room had hair in sink and on on shower walls. Never stay her again