Mercure Nanchang Sunac

Comentarios destacados

• DKurniawan

  15 noviembre 2017
  Good hotel with poor service quality

  The hotel is of good quality but it missed the most important component of a good hotel - the service quality. The front desk team is hardly speaking basic English. We ordered a room service in the late evening, but the room service was not available. The hotel staff suggested us to contact the Novotel (next door) to get a room service. We finally ordered a room service from the Novotel. We need to settle the food using online payment service and the staff requested us to pay a deposit for borrowing wine glasses, regardless that the front desk staff keeps a copy of my credit card imprint. What an experience of staying in a Mercure Hotel Nanchang.

  

• TJX05

  26 diciembre 2018
  Value for Money

  The young men at front desk were courteous and helpful in particular Eric and his colleague tried to help with arranging two cars to the train station early next morning though without much success. Rooms were clean and in excellent condition. Beds were super comfy and clean. Our sleep was great. Wanda Mall and theme park are just across the road. Nice and very affordable place to stay for a night to catch our high speed train at Nanchang West Train Station nearby.

  

• ixarette

  28 diciembre 2018
  where am i again?

  Although far from the centre of town the Mercure is across the road from the vast Wanda shopping mall, and close to Nanchang's high-speed rail station. I didn't experience other, earlier reviewers' issues with poor English speaking -- in fact, I thought the staff's English abilities were much better than usual, including a truly fluent lady at reception. I did, however, have the odd experience of wondering what hotel I was actually staying at. Due to renovations of some sort, breakfast was next door in the Novotel, and when my laundry came back from housekeeping, it was in bags branded with the Pullman hotel logo from a block away. Breakfast did become something of a hot-button issue with my party, since the hotel was overrun with a large party of schoolchildren on our second day, and the breakfast staff retreated in panic. The quality dropped to kids-food levels and took several days to recover, but I haven't allowed this to detract from my review of the Mercure, because, as I said, this was all happening at the Novotel anyway!