Mercure Jakarta Simatupang

Comentarios destacados

• 955jaumem

  27 febrero 2015
  muy bien¡!

  Es un hotel que sigue fielmente el estilo de la cadena mercure. para descansar despues de un duro dia de trabajo. Tienes piscinita, gym, bar, y lo mas importante, buen desayuno y mejor aun... Buen cafe espresso. Recomendado. Cerca esta el pondok inda, buen centro comercial para despejarse!!!!!!!!!!!!!!!!!!!!!!!!

  

• antoniomZ5404HG

  31 marzo 2019
  Calidad Accor

  Como hotel accor, los procedimientos están bien cuidados. Cuenta con un servicio y atención al cliente cuidado. Las habitaciones son amplias con una limpieza correcta. La terraza de la azotea es una buena opción para desconectar. El desayuno es correcto aunque la sala se queda pequeña. Precio correcto

  

• gowriswaran1000

  14 noviembre 2020
  Hopeless

  I don't understand how people think customer will come back if they treat customer like this. Basically I paid my entire room rent upon checkin. An advance lower than expected expenses was paid too as we (including hotel staff checked me in) agreed that it may be difficult to return the balance than settling extra spent. But room service started calling twice to pay as I exceeded the advance, though my room rent is there extra than I had stayed till that point. They had audacity to ask me to come down and pay in the middle of my dinner and international call. Aside I need to ask to get ear buds which is not provided unless I ask. I decided to vacate before I completed my stay as on the last night I received hopeless service by not providing coffee and milk powder even after I called and promised - showing off as I complained in the morning?? I was even worried my food will get spiked which I order. So I left in the morning.

  

• rajanoerhadi

  18 febrero 2021
  Really poor food and beverages in both room service and breakfast

  This is my 5th time coming and I expect the same standard as previous visit. However, it was just below standard. Room is ok, the Covid19 protocol is really good. But, the room service and breakfast service was really bad. I need to wait 1 hour 10 mins to get my food coming in room with reminder after 50 mins. Ordered spaghetti and pizza. The spaghetti was not cooked well. I can feel the hardness of the spaghetti. On breakfast, entered for dine in 6.50, ordered at 7.00am (no buffet as in Covid19 protocol). 7.20am the the tea was coming, 7.30am I left the place and told the waitress just cancel it because it just took forever to wait.

  

• bobsabran

  14 marzo 2021
  Good hotel in the south jakarta

  Clean room, not big but enough. Bathroom is clean and have all the amenities. Checkin and checkout is fast and easy. Towel and bed sheet is clean and smell good, bed is properly fitted. Parking lot is easy as the hotel is not full