Mercure Hotel Itzehoe Klosterforst

Comentarios destacados

• ChrisArmSinc

  21 julio 2019
  Stay elsewhere

  I was in Itzehoe for 3 nights. I selected this Hotel for the room standard and booked a quiet Deluxe room which was to have air conditioning. Room 225 was noisy and not air-conditioned. I was ill from lack of sleep and lack of circulating air. I was told rooms do not have A/C. The last night after complaining again. I was moved to room 215, a Deluxe room - with A/C on a noisy street corner. My booking confirmation clearly says I booked a Deluxe room for 3 nights. Receptionist agreed but said my price was not for a Deluxe room -thats not my problem. TV in neither room worked and had to be completely and lengthily reset. The only English channel is news - no entertainment. There are no English newspapers. I know housekeeping is physical work but the 2 female cleaners must use deodorant. Suggest travellers try other hotels in the area.

  

• Romain R

  09 diciembre 2019
  Basic business hotel

  Double-bed room was large with basic amenities, but nice triple curtains (one fully blocking the light). Quality bathroom with a quite tight bathtube though (uncomfortable). Average continental breakfast, uninspiring. Room soundproofing was good but not excellent. Service a bit slow but polite and smiling. Wifi was reliable but quite slow (100kB/s). Large stairs doubled-up by elevator. Exterior parking and underground parking (free). No gym or pool, websites reference sports complex a couple minutes away by foot. 10-15min by foot from city center and restaurants.