Mercure Bush Farnham

Comentarios destacados

• Arturofueyo

  03 abril 2013
  Bien

  El Hotel es tranquilo y está cerca de las oficinas a las que voy una vez al mes más o menos. Es cómodo y atienden bién. Solo les pediría que renovasen la moqueta y alguna cosa más que se ven bastante ajadas. Por cierto, la tarima suena bastante, lo que seguro que no es agradable para los del piso de abajo

  

• Dani B

  16 febrero 2018
  Excelente!

  Perfecto trato desde que llegamos hasta que nos fuimos. Servicio muy amable y habitaciones muy confortables. Perfectamente situado y aclimatado. Servicio de limpieza rápido y eficaz. Muy recomendable.

  

• marjandala100

  19 febrero 2018
  Con encanto

  Un edificio antiguo con mucho encanto muy bien situado en el centro del pueblo. Personal muy amable y atento. Buffet-desayuno muy completo, y muy bien atendido por las chicas. Salón con chimenea y jardines bonitos y tranquilos. Estancia relajada. Muy recomendado.

  

• Departure176643

  11 octubre 2020
  Davies

  Very comfortable stay....looked like new rooms....went for dinner bed and breakfast option and felt good value ....friendly staff At dinner ....again restaurant looked like it had just been done up....hotel is bang in town centre and has free Parking

  

• Laura E

  22 febrero 2021
  Parking Charges!!!!!

  I am very disappointed with the service received at this hotel. We received a parking charge from Parking Eye whilst onsite for just a short period of time meeting a staff member. When we initially contacted the hotel after receiving the charge we were greeted with a very unhelpful member of staff who was blunt and advised we should of read the signs regarding the possibility for charges. When I mentioned we were guests of the hotel she said unless we had a receipt of a booking confirmation she couldnt do anything to help us with this £100 charge. We then appealed directly with the Parking Eye company under the grounds we were onsite and they ignored this and declined the appeal still requesting the £100 charge. Once this has been rejected we had no choice but to pay this charge or face legal action from them, we then found proof of the hotel visit and managed to contact the hotel again directly asking for them to appeal this on our behalf as the hotel uses this company for the car park. Initially the lady on reception was helpful but having to wait days upon days for an update then to hear they cannot do anything as we have left it too late being over 2 months I am extremely dissatisfied with the service considering I had initially contacted them regarding this issue and their staff member was incredibly unhelpful. Whilst I do understand the parking company may have a policy with the hotel directly the reasoning for the visit at the hotel was made clear under important grounds and I am shocked they couldnt of done more to help on this matter or waived this in some way.