Meninya Palms Moama

Comentarios destacados

• 974jenettes

  15 marzo 2020
  Avoid

  No amount of alcohol could have made this 30 yr old bed comfortable, it was a metal based sprung mattered which was old and worn . We had driven from Torquay up to Euchca and were tired and ready to sleep , as if !!!!!! They promised us a clean room , and it was but very old and used , needs either pulling down or refurbished asap . Tip , dont do it

  

• 345vernl

  30 marzo 2020
  Dated Accomodation lacking Maintenance and Care

  On a recent business trip I had been booked into this establishment hosting our function. In my allocated room I immediately noted ants in my bathroom sink; then black mould in the shower grouting. Two queen sized bed, both were like sleeping on rocks (a sleepless night). Needing extra cushions I pulled the spare cushions from the floor of the wardrobe and found them covered in an unidentified black substance before I disturbed a spider that ran across the bed. Pulled out the extra blankets in attempt to soften the bedding to find the blankets with holes. No curtesy biscuits, other nibbles or minibar. Complained the following morning and was upgraded to a supreme room but establishment didnt want to know about the problems I had experienced. During the two days I noted a Very tied establishment in need of a major overhaul. Even the conference room had missing light covers over the fluros that were covered in old brown cobwebs. Two out of the three toilet cubicles remained out of service and unattended to during the conference. Tesla electric car recharging station couldnt be used on a new hybrid vehicle requiring recharging

  

• lilredcat76

  29 diciembre 2020
  Disappointed

  We always stay at Meninya Palms as the owners have always looked after us so this year we thought wed pay a bit extra and get a spa room. But we were really disappointed. Must be new owners - the Chinese people were very nice but just didnt get it. We got into the room and noticed heaps of small spiders and a dead cricket and not to mention a few cockroaches. (I realise the humidity at present attracts them) The linen as always was clean but the spa bath was not clean as there was a stain like a burn on it? The shower, well honestly we wore thongs because it looked like a shower block even the air vent was full of dirt/dust and the tiles look like the floor was sinking. Although the water pressure was lovely. In the main bedroom the headboard looked like it needed a good wipe down and all hard surfaces really needed a good wipe too and a good vacuum including curtains headboards behind beds in between microwaves etc. We were only asked if we wanted fresh towels on the last night of the stay (4 nights) we had to go to reception to ask for dish detergent and sponge as none in room. The outdoor area we ended up sweeping ourselves. We had really been looking forward to this trip after coming out of covid in Melbourne and couldnt believe that extra care wasnt taken to ensure pristine cleaning. Recommend to new owners to spend some money doing the place up a bit, especially the spa rooms. And having a checklist when cleaning the rooms. Our poor friends in the room two doors down had dirty spa bath with flies and both shower and toilet flooded. If you do stay here stay in the smaller cheaper rooms much better. Very sad indeed as we used to always stay here before this. Unless Renos done and additional cleaning we wont be back as an autoimmune compromised person Im not prepared to compromise on cleanliness.

  

• Margaret W

  09 febrero 2021
  Needs refurbishment

  Very disappointed pictures do not do justice. Grounds beautiful not near the river. I could not see it. Small swimming pool. Receptionist not the best very hard to understand. Rooms are large, bed very good, quite spot so no noise. Furnishing need repair curtains have holes in them. Chairs old and broken. Bathroom very old. No breakfast offered or any suggestions for breakfast. No book in room with guide for the phone,iternet or nothing. Nothing in fridge except long life milk. Only Coffee,tea sugar. Nobody in office at 8 am. on leaving. None contact Motel. Never again to expensive for what you get.

  

• Woza63

  30 diciembre 2020
  At over $220 a night I would definitly not recommend this place

  Very disappointed because of coronavirus the place would have been closed for many months and when it reopen I am sure it had not been clean due to finding insect and there eggs in the cupboard and on the spare pillows . The grout in the bathroom was black there were dead flys in all the window tracks the curtains were all stained and the list goes on