Medis Hotel Cesme

Comentarios destacados

• Nazdem

  10 agosto 2011
  Disgraceful..But entertainment kept us there... General manager needs to learn how to treat customers!

  We arrived to this hotel last week with my wife and sister and at initial arrival was very pleased with the hotel and check in. We were not impressed with the service at reception at all, it was not proffessional at all and they were not helpful and seemed to lack si ple info about the hotel. We booked the a la carte restaurant for a saturday night with Savas at reception and he didnt even mention to us that the a la carte restaurant doesnt even operate on saturdays! We only found this out when we went to the a la carte restaurant during the day on saturday and asked to see a menu, the restaurant manager then advised us it only operates on mondays and thursdays. We were quite upset about this as it is just a inconvenience, the restaurant manager then called the general manager who made no attempt to resolve the situation and instead made things worse by saying "ive told the agency i dont want customers like you" !! This is the first time we have heard anything like this and was complete disgrace for the hotels reputation. We are big travellers and have seen many 4/5 star hotels and this service was quite appaling. The animation team on the other hand worked very hard to entertain guests with smiles on their faces everyday. Without them on the grounds i dont think the hotel would be doing business.

  

• Lyriquerouge

  13 agosto 2011
  Wonderful sunset

  stayed there and we loved it. t has a great sunset view.

  

• Downunder44

  22 mayo 2013
  Service plus

  We have stayed there as 2 families. Money we have paid for the facilities, services and food was unbelievably low. I can not stop saying staff from management to trainees were absolutely excellent, especially few to mention here manager Mr . Tayyar, Bar manager Mr. Turgay, entertainment manager Mr. Max and others we might had forget to mentioned. Will stay there again with no hesitation . Memet Yazgan

  

• Emir K

  08 agosto 2016
  Good but...

  Animation crew was great but hotel still needs to improve its services such as housekeeping and foods.. Otelin animasyon ekibi çok iyi , sürekli rüzgar var , yaz için ideal , yemekler daha iyi olabilir