Marriott Pleasanton

Comentarios destacados

• josedanielp95

  13 agosto 2017
  Servicio impecable - un tanto costoso

  Este hotel está muy bien ubicado en pleasanton tiene restaurantes y centros comerciales cerca que puedes ir caminando. El servicio es excelente, había ordenado 5 paquetes a Amazon y ellos todos los recibieron y custodiaron muy bien incluso sin haber yo llegado al hotel. Tienen un restaurant y bar en el lobby que funciona muy bien para cerrar el día con amigos o clientes Las instalaciones muy bien mantenidas aunque algunos lugares del hotel puedan tener una apariencia no tan reciente Tienen una piscina que deben usar está muy bien sobre todo en el verano... La calidad de sueño es excelente. El desayuno es algo variado aunque no lo tome pues era algo costoso (no iba incluido en la tarifa del cuarto que también venía algo costosa)

  

• kst1

  18 febrero 2020
  Another good stay

  We had another good and satisfying stay here past weekend. We like the location of the hotel to so many different activities around the area. Had to book the room with M-club lounge access as Marriott Gold's downgrade took away breakfast/lounge. Love the M-club lounge with various snacks/drinks all day and light food in the evenings. Breakfast is plentiful and good quality. Overall, another good stay at this property.

  

• WellTraveled3

  24 febrero 2020
  Great Place to Stay with Outstanding Staff

  The Pleasanton Marriott is a very nice property with many good features, including a very good free breakfast with eggs, cereals, oatmeal, fruit and fresh granola as well as good coffee. The serving staff for breakfast is very friendly and helpful and the desk staff provided us with a Marriott Bonvoy room upgrade and access to the M Club Lounge in the lobby where one can get appetizers at night and snacks and drinks throughout the day. Nice place to read or work as well. Our bed was very comfortable and the staff fixed a very squeaky door at our request. The staff at this hotel really stood out as well trained, happy and helpful in all respects.

  

• travelerfood

  08 julio 2020
  It gets an extra star bc the person working was nice

  And when I say "person", that's what I mean. The place was a ghost town, yet I believe it was quite full of guests. Pool closed bc of covid. Understandable. No food! All of the guests had to leave to get any food or coffee whatsoever! (there was in room coffee...very unappetizing.) (AND we were not told about pool being closed and no food on site) .And I will say, beds and linen were very comfortable. But not the roll away! It squeaked so badly every time my son moved at all. AC was also quite loud. The building is old and in desperate need of an update. No vanity mirror and poor lighting so was very difficult to get ready for the wedding we were attending. The chat aspect of the app was extremely unreliable. Had to request for housekeeping but none of us were told this. Meager supply of towels provided. Yes, can request more but really would expect more than 2. There is some sensor light that flashes green all night. Toilet flushed EXTREMELY badly. Room too dark even with all lights on. Mobile key worked sometimes (would be great if it worked all the time.) That about covers it. Except to say that I have stayed in way better budget motels.

  

• BagsPacked58

  29 septiembre 2020
  Not Clean!

  Right now, every business should be going above and beyond to make sure customers feel safe. You only get one chance to win our confidence. This one failed miserably. Checked into my room this afternoon and there were urine stains on the toilet seat and food crumbs on the desk. If you can't clean these basic items, how am I supposed to feel confident that you have cleaned to a degree that is safe of COVID exposure? I booked Marriott because I felt a larger, primary tier hotel would be my best bet. Not the case here. Really disappointing Marriott - I expected a lot better from you.