Marriott Peabody

Comentarios destacados

• M_Escribano

  30 junio 2011
  Muy caro para lo que ofrece.

  El hotel en general es bueno pero es muy caro para lo que ofrece. Esta limpio, se descansa bien pero sigue siendo caro para estar tan lejos d la ciudad de boston. Lo bueno es que esta cerca de salem. La pileta esta en refaccion asi q no la pudimos usar.

  

• 519aliciac

  21 septiembre 2014
  Lejos de todo

  Hotel confortable pero muy retirado. Hubo una avería en la madrugada y amanecimos sin agua. Fue un poco caos, sin embargo el personal del hotel repartió botellas de agua potable. La verdad es que sí tienes vehículo quizás la distancia no sea problema, pero realmente sí vas por poco tiempo está bastante retirado del centro..

  

• Bonadiaz

  26 octubre 2020
  Excellent Service.

  We went to Salem and stayed in Marriott Boston Peabody hotel and we loved it. The staff was great specially Johany. He let us check in early and gave us great information about Salem new restrictions.

  

• RyanRauenzahn

  01 noviembre 2020
  Worst Customer Service Ive Ever Experienced

  Made a reservation back in the beginning of October for a business meeting that later got canceled due to the pandemic. According to very unclear refund policies, I wasnt able to get any of my 131.00 back. I dealt with the most rude and obnoxious customer service representative Ive ever experienced who refused to help me whatsoever. Then he proceeded to give me rude, sarcastic and belittling comments. I will never stay at this hotel chain again! I prefer businesses that treat their customers with respect, not invoke vague policies in order to steal their money. If I could give zero stars, I would.

  

• stanmaximoff

  18 noviembre 2020
  Decent Stay, Great Customer Service

  We stayed at the Boston Marriott Peabody on our trip to Salem since the location was ideal and safe! Upon arrival, the hotel itself was pretty empty and quiet, so checking in was quick and easy. The woman who assisted us at the Front Desk (I don't want to butcher her name) was extremely courteous and helpful. Although we were checked into our first room on the first floor with a broken window lock and mold on the curtains, we were quickly moved to a higher floor after I brought this to the attention of the Front Desk and confirmed that I was a Bonvoy Gold Elite member. After being moved upstairs, the rest of the stay was much more pleasant. The room itself was clean enough, but we still wiped everything down to be safe (and because of our initial room issues). The amenities were acceptable and the room was in decent condition. It was nice that we were able to reserve the Fitness Center for personal use (this was a huge plus)! Overall, our stay was perfectly decent. The Boston Marriott Peabody was quiet, safe, and spacious. Despite our initial issues, the hotel staff quickly remedied the situation and made things right which I commend them for. They also followed COVID-19 protocols pretty well, which I was definitely thankful for!