Marriott Executive Apartments Atyrau

Comentarios destacados

• Roughneck_Guy

  06 julio 2018
  Is this really a Marriott?

  First, the staff is great. You could not ask for better. But, as a long term resident this place is not the best. The Gym is pretty good. Beds a great. Furniture and decor is nice. Kitchen is very good. Now the bad. The restaurant is good, but a bit over priced and they have no idea how to fry bacon. The laundry can't seem to understand creases go in the front/back of pants not the sides; and they have no idea what starch is, even though it is on the laundry sheet. Elevators didn't work for several weeks and it is 20 story building (only one working at one point). Manager said they were made by a Malaysian company, which is now out of business. Should have gone to Otis, but instead they went cheap, like many of the other things here. Working now, after many weeks with one elevator. Thanks Guy (General Manager. pronounced Gee) for getting the elevators back up and running. Guy is a good man, works hard to make you happy given the poor quality build of this "Hotel". A/C not working now. They told me Russian guys will come and fix. What? Buy A/C from a country with cold weather?? What do they know about A/C. Week later, still not working. Apartment is in the 30s, even though all curtains closed and thermostat set on 15. Should have bought A/C from US not Russia. America knows A/C. I guess they went cheap again. The TV. a very small 37 inch and although "Technically" HD but not really in the modern world, not even 720p. I looked at the model number and they were last made in 2004, so 14 years old. Come on Marriott, not even 720p, 4k is the standard now, it's 2018. Even in 2004 1080p was the standard. Do you think they went cheap?

  

• Roughneck_Guy

  21 octubre 2018
  Customer service is NOT a priority

  Long time resident, Packing now and Moving out. Elevators not work AGAIN. A/C has been turned off, because it's time. Even though the apartments are roasting. Soviet mentality, TURN OFF A/C IN OCTOBER, Lenin says, we obey. Still no starch for the laundry, they say they don't have, even though it is sold in every grocery store. Wow, Front staff great, back of house either not trained, no supplies or both, who knows. Out of sight, out of mind. Either way, I have no idea why Marriott allows a hotel like this to carry their name. JW Marriott is rolling in his grave, for tarnishing his name.

  

• BilgeSonmezer

  27 octubre 2018
  Good Apartments.

  I stayed in one bedroom apartment, on one of the high floors which had a normal size large living area and open kitchen etc. which was really good. The bathroom have band windows on ceiling level with the view of sky which was really great. The building, rooms and hotel facilities are allmclean and the building itself is very close to the Ural River and round-abouts. My unit had great views of the river and surroundings. The breakfast was also good and acceptable.

  

• Graham M

  01 enero 2019
  It's not a hotel

  If staying somewhere for a couple of nights I prefer a hotel, but for an extended stay an apartment is ideal. The apartment facilities cover just about everything. washing machine, iron and ironing board, well fitted kitchen (with simple to use microwave as well as cooker, plenty of crockery, cutlery, pots and pans, coffee machine, dishwasher, etc.). Staff are courteous, friendly and helpful if anything goes wrong. The small shop has most of the basics. The bar is very quiet but a pleasant spot to spend an hour or so or reception will get you a taxi within minutes to get you out and about. All in all, the MEA is ideal for an extended stay in Atyrau; clean with everything you want in a home from home.

  

• Axel_VI

  29 noviembre 2019
  Great accommodation

  I spent with my colleague one week at the Marriott in room 1606. The apartment is big with great view of the city. All services were great and the quality of the bed fantastic. Cleaning service was great and provided every day. Two toilets were perfectly working with laundry machine provided with the cloth drier. Kitchen well equipped and all working. The wi-fi internet was quick. We used to take the breakfast and some dinners at the Hotel lobby and were great too. The quality of the restaurant of the hotel is very good. Service personnel and receptionists very helpful and nice. There is a great gym at the 20th floor with very nice view of the city and alo a sauna. Above all a great accommodation, especially when travelling for work. They also provide pick up from the airport.