Marriott Cleveland East

Comentarios destacados

• Scotty2hottie

  28 junio 2020
  Nice hotel but barely open during Covid-19

  I was looking for a hotel close to Beachwood and this showed up as a viable Marriott property. Overall, the hotel is nice but nothing in the hotel is open at this point in the pandemic. That's ok as I am just here for a very brief stay, but if I was coming here for a few days, I would be disappointed. The hotel is located next to a strip mall and down the street from a beautiful outdoor mall. I would like to come back here during normal times! The walls in the hotel are pretty thin. If you are a light sleeper, it's easy to here your neighbors!

  

• PeterFNYNC

  11 octubre 2020
  Full Service hotel during COVID

  As a HH Diamond member I usually book Hilton properties. However the last few Hiltons did not have the restaurant or bar open (even one Curio had no coffee) so I decided to try a Marriott. Very pleased with the cleanliness, safety and service during these unique times. The restaurant RC Grille was open and was able to have a nice meal, drinks and coffee in the AM (they were serving breakfast as well). And there are some other dining options in the plaza and a short drive to the Pinecrest shopping / dining district with choices like Pinstripes and Slyman's Tavern. I would stay here again.

  

• Gturner625

  28 noviembre 2020
  Ripped off

  Was overcharged for the incidentals on both rooms the 1st night at $120 each room when it was suppose to be $50 each room. 2nd, they couldn't find the 2 reservations for the 2nd night & the clerk stated we could handle it the next day because the manager wasn't available at the moment. So when we renewed our keys the next day we were told we were charged for both rooms on top of the reservations we had with the 3rd party company. They decided to charge the card on file without permission. This was 1 of the worst hotel experiences ever.

  

• F8523VEamyf

  20 diciembre 2020
  Fantastic Experience

  My husband and son spent two nights here while in town for a hockey tournament. They called me the first night and said it was the nicest hotel weve ever stayed at over the last 4 years of travel hockey. They said the rooms were clean, beds super comfortable, and the team greatly appreciated being provided with a clean and empty conference room to play knee hockey (so smart!). My husband said the staff could not have been nicer. We will definitely stay here again when we come back to play hockey in the area!

  

• P2319JXjamess

  20 enero 2021
  So disappointed

  I needed to stay at a hotel near the hospital due to a sudden illness of my husband. My daughter (who is a platinum member) booked two nights for me and I was graciously upgraded to the concierge floor. Granted, during covid there a few if any perks but I was ok with that, however the amount of dust along the headboard of the bed was impressive not to mention that there was absolutely no amenities included in the room including water, pen or paper, information about the hotel etc. Not sure if that is is because of the pandemic but there wasnt even enough coffee fo a two day stay or sufficient cups to get you through. During our travels even lesser quality lodgings offered you bottled water at check in. Not sure what to expect but if you are looking for absolute bare bones service this is the place to stay for sure!!