Marquis Hotel

Comentarios destacados

• Ann P

  30 diciembre 2019
  Xmas Cancelled

  I. Arrived and the whole place was in Darkness, even though they had confirmed half board would be available. I was advised no food would be available 23rd 24th 25th and 26th evening. The bar area and lounge was all in darkness. I was directed to a nearby restaurant for food. I then had to go on line to find another hotel for Xmas. I left Xmas Eve morning. I found I was not entitled to any refund.

  

• GrahamM437

  30 diciembre 2019
  Christmas ruined

  Upon booking I was told that Christmas lunches would be available and to arrange it on arrival on 23rd December. When we arrived we were told that lunches and evening meals were not available. I turned out to be too late to get one anywhere else. We ended up leaving on Christmas Day to return home. The whole hotel was freezing cold including the rooms. we were given a cranky portable heater with one of its two legs missing. Because the dining room was so cold breakfasts became stone cold before we began to eat them. Our shower leaked leaving the bathroom floor soaking wet. The manager/owner was unsympathetic and unapologetic.

  

• Jeanette G

  05 enero 2020
  New Year Celebration

  I visited this hotel for New Year celebrations and was very disappointed. The hotel did nothing for New Year except provide s few sandwiches and cakes at just gone midnight. One of the ladies that had organised a trip provided us with party poppers. The only good thing about the evening was the efforts put in by the singer who had most of us up on the dance floor. The dining room and lounges were very cold with no visible radiator in the lounge. The bedrooms left a lot to be desired. The heater in my bathroom wasnt working and the lid of the toilet was propped up by the side of the toilet. The shower cubicle was very mouldy and the shower mat was disgusting. The carpet was dirty and the bed looked as if it hadnt been made for the whole of our stay. The Manager Henry was very rude when I asked him if there was entertainment on New Years Eve and didnt let me finish asking if it was on until midnight as it had finished at 10.30 the previous night. He spent most of his time leaning on the bar using his phone. The waiting staff were very friendly and helpful.

  

• MargaritaDoncaster

  15 marzo 2020
  Function visit

  Room freezing radiator not working correctly. Mould in the bedroom. Mould in the bathroom. Toilet seat broken. Carpets not cleaned in bedroom. Rust under towel rail in bathroom. One light in bedroom not working. Nothing to dry hands on in the ladies toilet in the main building. Holes in upholstery on chairs in main Lounge. Hotel cold throughout and in needs of a great deal of TLC. Only positive breakfast very nice

  

• Lu_Albert

  11 octubre 2020
  5*out of 5

  Nice and clean room. Friendly and warm welcome. Great breakfast and excellent service. Only short walk to town, extra parking around a corner if needed and lovely bakery across street...what more could you wish for? Will go back again.