Maple Hotel

Comentarios destacados

• Alvaro C

  18 diciembre 2017
  Really nice Hotel

  Good Hotel Really good location, close to the main tourist attractions by walk. Nice Hotel stuff, speak English and Chinese Really Clean Free parking, that really helps you if you have a car in Tainan I would definitely go back there

  

• Escape810504

  25 septiembre 2018
  Smoky smells are all over.

  Smoke smells are all over the hotel n room. We changed the room because of the smoke smell but still there. Seriously need to change the shower curtain. The molls are everywhere on the shower curtain n didnt want to even touch the curtain. Beds are comfortable n Hotel staffs are very nice n friendly. Without taxi, its difficult to go anywhere in Tainan.

  

• jonahmobile

  25 septiembre 2018
  Could have been so much better..

  Maple Hotel is in a pretty decent localish area with local good available nearby. The hotel has a good snack area where you can have coffee, ice cream and snacks anytime from 3pm-12am daily. They also have a laundry area where guests can wash their laundry for free - even powder is provided. Although I didn't use the service, it seems they have bicycles available if you wish to ride around town too. Staff at the front desk are polite and willing to answer any queries you might have...the command of english of the staff are not very good, it might be difficult to get clear information. That is where the positives end I am afraid. From what I observe, the good things end in the hotel lobby. Once you take the lifts up to room levels, you will be greeted with cigarette stench almost immediately. I was given a room with cigarette stench on the first day but tolerated it as it was late. The next day I asked for a change of room and was given a room at the corner which has very strong wind noise coming into the room and the toilet has a strange blue gel around the rubber seals of the bathtub...this time I asked immediately if I could take another room instead and got a smaller room with didn't have the same issues. The next day however, housekeeping forgot to replenish the tea, coffee, water, shampoo, soap and toilet roll (totally used) during their room makeup... I had to ask for all the items to be sent to the room instead. I think there is something obviously wrong with the maintenance of the rooms as the rooms are not very clean at all and they have a serious problem with cigarette stench (was told this is a non-smoking hotel). Overall, I felt that the front office staff did their best to remedy the mistakes but I think that the hotel is not very well managed. They just need to take a look at Dong Wu Hotel (an old but immaculately maintained hotel) in Taipei to learn how to keep a hotel at the top of the game. Very disappointed.