Mansion Bos & Ven

Comentarios destacados

• Amit D

  25 junio 2016
  Awesome experience

  A very good hotel for a short stay. I stayed here with family for 2 days. Close to nature. Amazing location, courteous staff. Nicely done rooms with all the facilities. In house sauna and spa available. Breakfast can be even ordered in the rooms with nominal service fee. Would love to come again

  

• Th0mastank

  24 septiembre 2016
  A well run hotel in a delightful setting

  I have stayed twice in this hotel , the first time some ten years ago and then more recently . The only change seems to have been the chef -perhaps the new one is not so good as the previous visit. However I have no serious criticisms. Indeed the hotel is well run and is a pleasant place to stay

  

• Dorrith Z

  03 enero 2017
  Nice location, housekeeping serious point of concern and check your bill

  Mansion Hotel Bos & Ven is well located in the nice village Oisterwijk. We spent 3 days in a standard bedroom since we were refurbishing our nearby house. The room was a bit of deception since you expect a more Mansion like room with bright English colours, but it was gloomy.The wardrobe was very tiny.Housekeeping is a point of serious concern:In the bathroom not all lights were burning and were never repaired,TV set was loose on the wall,the hinge of the door was loose and the door showed earlier damage.There was a hole in the curtains.Vaccuum cleaning was done only every other day. The last day beds weren't even touched. Towels are very tiny. We booked without breakfast, but decided the first day to have breakfast. Since no one asked our room number I went to reception to inform tem we had breakfast. To my surprise it was already booked; reason to check the bill when leaving, which was a good idea since drinks of the minibar, which we didn't touch were on the bill. So check your bill!!! We informed the management about our experiences and got a standard thank you letter.Staff is very friendly, especially the night auditor; every evening returning to the hotel at 10 p.m. he was very kind and willing to serve drinks on the beautiful, but completely empty, terrace although the weather was great. The hotel is visited by mainly visited by very old people wich shows at breakfast and after 10 p.m. on the terrace.

  

• graceandtess256

  21 junio 2017
  wish there was a 'no star' category for this completely disappointing hotel

  As other reviewers have shared, this hotel is shabby, dirty - a complete disappointment. Bed linen is disgusting. Bath linen is so old and cheap that the nasty towels hurt your skin when drying off after a shower. Housekeeping had not filled any of the very cheap soap dispensers and no one could be found at 08:15 am on a tuesday to ask for something as basic as soap. Carpets had not been vacuumed. There is no a/c and no fans are offered to relieve the 35 C heat. Window curtains are cheap and heavy preventing any breeze from entering the stale and musty rooms. But the worst aspect of this hotel is the woman on reception (specifically at 16:00 on 19 june and 07:20 on 21 june). I totally agree with other reviews - she is sour, surly, extremely unpleasant, and makes no pretence of offering any customer service. Rather than ask me, she accused me of having breakfast (chargeable) each day when I had not and would not eat in such a filthy hotel. She also accused me of taking something from the mini-bar when i had not. Previous guests have commented on how awful this person is but it seems the hotel prefers to do nothing about it such as move her out of a customer-facing role. If she is an owner or an investor in this hotel the arrogance of allowing her to handle reception is appalling. There are much nicer (in every way) places to stay. Don't waste your time here!

  

• LucreciaBVH

  01 mayo 2018
  Just ok

  The hotel is beautiful and has a fantastic garden. But I found the room very disappointed compared to the rest of the property. The room was dated and was very cold... the heating didnt make a difference in our short stay. We asked for a double bed and we got to mattresses put together instead of a big one and it wasnt very comfortable. The bathroom was nice and the shower pressure ideal.