Mainstreet Hotel

Comentarios destacados

• Nadav C

  02 mayo 2012
  It was Terrible!

  The room was poor, the internet didnt work, they dont have a safe in the room and i had 200 euros missing from my bag + present bought for my wife. i totally advise not to go to this hotel. sleep in the street if needed!

  

• Juett77

  14 enero 2016
  Disorganisation and attention to detail very much lacking

  My stay at this hotel was not a good one. I was visiting from the UK and had spent the previous few weeks notifying the reception that I would be arriving late, and communicating that I would need to check in after the advertised closing time. I was reassured at every stage everything will be OK they said. I even telephoned from the runway on the night of my arrival to say my flight was running late, and they assured me that my key would be waiting from me. Imagine my sadness then, when upon arrival, at 12 midnight, in a foreign country, with no sign of life anywhere in the locale, to find my key was not left out. I proceeded to spend 45 minutes in the cold, on the side of the road, while my partner (back in the UK) and myself telephoned the owners to get the problem resolved. At first we were accused of being incompetent and not finding the key, then, finally, it was acknowledged a mistake had been made. All this after so many communications to let them know I would be arriving late! I was eventually let in at 12:50am by a man who arrived in a catering van, who worked in the restaurant opposite the hotel. He offered no apology, simply saying my bad and didn't tell me how to get to the room (its not obvious due to the hotel layout). So it was 1am by the time I was inside. I had to be up the next morning for a business visit, so was extremely unimpressed. When morning came, I made myself aware at the desk, enquiring about any check in procedure and was offered no apology whatsoever. If this wasn't enough, on the final day of my visit, the pre-booked taxied was taken by another guest! However, a small consolation to the whole debacle was being told that the room was being paid for by the business I had been visiting. I queried this but was assured this was the case and my money was refused. Four weeks later an email arrives from the business I had visited.the hotel room has not been paid and the account is outstanding. I thus had to make an international call and pay for the room over the phone. Again no apology or explanation was offered when my name and booking number was given. Hands down the most incompetent stay I have ever experienced, and I have travelled round half of the world and stayed in many places.

  

• 499josemanuelc

  09 julio 2017
  Elige otro lugar

  Llegamos por la tarde y ya no había servicio de recepción, en el restaurante italiano que comparte edificio. Las habitaciones son pequeñas con un cuarto de baño minúsculo donde apenas podías ducharte de la estrechez, el olor nada agradable una mezcla de ambientador y resto de haber fumado en la habitación.Solo la comunicación en Alemán fue posible no en inglés.