MainStay Suites

Comentarios destacados

• kseavs

  24 septiembre 2020
  GREAT PLACE TO STAY

  We were in Rochester to go to Mayo Clinic. Our room was tastefully decorated. Staff was very friendly and helpful. Located near great restaurants and bars. Very convenient to get to Mayo Clinic and downtown Rochester.

  

• drsusn

  12 noviembre 2020
  Nice hotel

  Everything was excellent except the person at the desk did not mention that the shuttle service to Mayo Clinic had changed. However the morning person helped us by calling the new shuttle and it got us to the appointment on time. Just a small glitch.

  

• Laurap4476

  06 diciembre 2020
  Stay next door instead

  Lied to about handicapped rooms and how the layout was. Description says tub and walk in shower. Manager sent me an email telling me they upgraded my room which they did not. They tried to downgrade me. Also duct tape over the smoke detectors which are in the bedroom and blink all night. Manager claims tape over them is ok. I was trying this out for a bigger room, stay next door at the Comfort Suites. I learned my lesson.

  

• sarahlynnupdike73

  13 febrero 2021
  Found our new favorite place!!!!!

  The staff here is so excellent make you feel like family. Helped us bring up our stuff & took the cart back down because I wasnt feeling well. Very compassionate & care about you. Rooms are clean & comfortable. Well worth the money. After going to Mayo for 10 years this is my new go to!!!

  

• BusinessTraveler87

  22 febrero 2021
  Excellent Place but NEED TO BE MORE CLEAR ABOUT SHUTTLE!

  This is a great hotel and everyone I dealt with were great. Shuttle drivers make the stay a pleasure. Speaking of the shuttle, WEB SITE NEEDS TO BE MORE CLEAR ABOUT SHUTTLE NOT RUNNING ON WEEKENDS. It is mentioned on the Choice Hotels site but is 3/4 of the way down the page and on the last line of fine print. Had it been clear as it should be I might have planned arrival departure differently. I will stay here or at sister property next door next time I visit the MAYO. But please update the web site and make your shuttle information clear. Better yet start the shuttle again on weekends, especially to the airport! ___________________________________________________________________________________________ Hotel Alerts Please call hotel for extended stay rates 15 nights or more Pets Are Allowed Dogs Only 20.00 USD Per Night. A maximum of 40 lbs, A maximum of 2 per room. Mayo Clinic Rates available if you call the hotel directly they are not available online. Please contact the hotel direct for rates. Must have valid credit card at check in or 150.00 USD Cash deposit that will be returned upon check-out with no damages to room. ->Hotel Courtesy Shuttle/Van Monday - Friday 6:30am to 9:30pm within 15 mile radius.<-