Lodge of Four Seasons

Comentarios destacados

• Rt66Honeymoon

  18 junio 2008
  Bonito para tratarse de Lake Ozark

  Nos alojamos en el Season´s Bay. La habitación estaba impecable a excepcion del otomano, lugar en el que la gente suele poner los pies, así que se trataba de una suciedad razonable. La decoración de nuestra habitación era parecida a la de una casita de campo, con alegres paredes amarillas y blancas sábanas, blancas persianas en vez de las típicas cortinas de hotel. Para vuestra información, no tapan totalmente la luz. Cada miembro del personal con el que tratamos era agradable y atento. Teníamos un balcón que daba al lago e incluso pudimos ver una boda en la playa. (¿Quién sabía que se podía hacer eso en Missouri?) El Lodge es lo más sofisticado que puedes encontrar en Lake Ozark. Intenté comprender a lo que se referían los demás al comentar que se trataba de un sitio "retro" y "pasado de moda", y la verdad es que no lo pillo... El vestíbulo principal tiene el aspecto de refugio y el resto de lo que vi podía haber estado en cualquier hotel de cualquier ciudad. En todo caso, está limpio. Mi marido estaba jugando al golf y se puso a llover a mitad del partido. El Lodge le cobró solo la mitad de la tarifa, ya de por sí reducida al tratarse de un domingo, podía canjear la otra mitad en la tienda de profesionales. Me hicieron un fantástico masaje en el Spa Shiki; me pareció que estaba muy limpio. Mis únicas quejas son que la comida del restaurante no era estupenda (no es que haya disfrutado siempre de excelentes platos en el restaurante de un hotel) y que las camas no eran comodísimas (la mayoría de camas de hotel no lo son). Creo que los colchones son un poco viejos; además, estoy acostumbrado a dormir con una almohada blandita en casa, cosa que la habitación no tenía. Las camas tenían edredones nórdicos en vez de las típicos cubrecamas de hotel. Espero que se lavaran más a menudo que los típicos cubrecamas de hotel. Las habitaciones no están precisamente aisladas acústicamente. Oímos (eso creo yo) a unos pescadores hablar mientras pasaban al lado de nuestra habitación a las 6 de la mañana, oímos a los barcos del lago y creo que un despertador de algún vecino. Si quieres disfrutar del lugar sin los agobios de la gente, ven entre semana. El domingo se vacía, el lunes estuvimos prácticamente solos.

  

• MrsAmanda87

  31 enero 2021
  Probably wont return

  We attended a gymnastics competition here so we stayed on site. Should the competition repeat next year, we will not return. Our problems began before arrival. Reaching anyone on the phone was an extremely frustrating process. We called the location on four occasions that I can think of. Wait times and transfer were less than ideal and conversations with staff were short and rushed. We arrived early on check-in and were thankfully able to get a room right away - this was an unexpected plus. The staff who checked us in was pleasant and helpful, though they also seemed rushed. The room was a double double with a view. The view was beautiful - so thankful. This room had a musty smell. It seemed reasonably clean but needs some updating. There is no vent in the bathroom, only a heater which was odd, but the water pressure was great and heat was perfect. I wont comment on the beds because that is so subjective but they seemed clean. The neighbor had a dog with them. We didnt realize the hotel was pet friendly (fine) and only knew the dog was there because it barked for several hours. We called the office and someone came to check but obviously just found a barking dog. We also called the office in the evening as the TV wasnt working. Thankfully staff came quickly and were able to determine the problem. Our biggest problem was with the on-site restaurant, HKs. We opted out for dinner, thanks to some research and tips from the lobby bartender. But we did eat here for breakfast for ease and time. There was no host when we arrived and there were two groups ahead of us. The first, larger group, was seated quickly and then we stood waiting for another five or so minutes for someone to come get the couple ahead of us. Another five minutes before a VERY frazzled server came to get us and just let us know we could sit anywhere. Our drinks came quickly, including coffee but no creamer or sugar. The server took our order, no substitutions allowed, and promised to return with cream and sugar but we didnt see her again until our food arrived and we had to ask for it. During our wait we noticed another table get food to-go but that sounded all wrong and mixed up, too. Our food was cold and subpar. Unfortunately we were on a time limit so we didnt say much because of the time in between each time we saw someone. This was the third out of town event for us. Most expensive stay, moderate lobby staff, worst food. Adding in several other hotel stays over the holidays, this was the most disappointing in the last year based on investment versus return.

  

• pinkhog

  07 febrero 2021
  Horrible!!

  Room filthy!! Would not sleep on sheets! Shower/bathtub in disrepair. The water would not drain and the tub was peeling. Both swimming pools were deplorable! The water was so cloudy you could not see your feet. The restaurant staff and Bar staff were extremely rude and disengaged. The only staff member that seem to care was valet.

  

• annadZ881TK

  23 febrero 2021
  Business dinner

  The Service was great! Taryn the server was amazing. Order the old fashion cocktail, yummy! We came late for dinner and they seated us with no issues. We had pizza, French onion soup and amazing potstickers.

  

• amymM5393CK

  26 febrero 2021
  Great Resort

  We had such a great experience coming for the Home Show. We had the nicest most helpful young lady check us in. Her name is Vi and she gave us top notch customer service. The views are amazing. I can't wait to come back.