Lexis Suites Penang

Comentarios destacados

• LuF061

  15 marzo 2017
  Buen hotel cerca del aeropuerto

  Si necesitas un lugar para relajarte entre vuelos este es tu lugar ya que queda cerca del aeropuerto pero lejos de todo lo demás. En Bayan Lepas no hay nada para hacer excepto mirarla desde arriba desde la terraza de la habitación. La habitación es preciosa, camas súper cómodas, baño inmenso y súper completo. La terraza con piscina espectacular. Deberían darle un poco más de cuidado a la limpieza. La piscina estaba sucia cuando llegamos y tuvimos que pedir que la limpiaran. Luego de varias idas y vueltas con recepción que nos decían que la piscina estaba limpia , la limpiaron y quedó perfecta. El personal es muy amable y atento. Cenamos en el restaurant del hotel y la comida estaba bien. No recomiendo servicio de taxi desde el hotel, mejor tomarse un uber hacia el aeropuerto, sale tres veces menos. El taxista que nos llevó iba manejando por las calles como endemoniado sin respetar ninguna señal de tránsito, pegándose a los autos de adelante para apurarlos , en fin, un desastre. Conclusión, recomendaría el hotel para pasar un rato entre un vuelo de un día y otro de otro día, no para vacaciones salvo que se pretenda quedarse encerrado en el hotel.

  

• Wanshariha2

  26 diciembre 2020
  Good!

  This hotel is so good! The sea view is nice,indoor pool,sauna and many more! The tv is a little bit futuristic. But here is the cons: At night,my 11 year old son wants to go to indoor pool. The sauna lights are flickering. My son was scared because he watches so many horror movies until he is scared. But that is the only cons! The pros are much than cons. I suggest you to stay here!

  

• noorrashida

  26 diciembre 2020
  Regular Customer Since 2016 and disappointed with their service and room

  We stayed atleast 1 week per visit and few times in a year since their first opening. Lexis started to feel like staying in cheap hotel but with swimming pool. THIS IS A 5 STARS HOTEL BUT CHEAPSKATE This visit was the WORSE (Dec 2020). They really use Covid-19 as reason for everything 1) Before, full mini bar.. Now, empty mini bar with only 2 drinking water instead of 4bottles before (still 4 bottles last time we came around September 2020) Need to cut cost until can't provide 4 water bottles like before? 2)Balcony was dirty. Cigarette butts everywhere. It seems like they swept all dirts to wall corner. 3) NON SLIP MAT IS IMPORTANT. PLEASE MAKE SURE IT IS ALWAYS AVAILABLE. Tiles tend to be slippery. Called reception and they said they don't have the mat when we asked.... We have been staying for so many times, please don't cheat your guess. Managed to get it from the housekeeping. My son fell in the bath tub during our previous stay, should have sue them that time because they don't provide the non-slip mat. Waste money and time because he needed few stitches. 4) One of the flush button broken, inform maintenance, he said can still use, so no problem. Hopefully they wont said it is our fault. 5) Sink clogged regularly. Need to call maintenence nearly everyday to unclogged it. 6) Doors and bath tub handle already loose. Hopefully it won't break before we check out. They did not do any simple maintenance (tighten the screw) 7) Hole and sometimes stain on newly changed bed linen. 8) HORIBBLE SMELLS ON TOWELS. Complained about this and the smell becoming only a bit better. Still stinks but not as worse as before BUT STILL SMELLY especially the pool towel. White towel does not smell as bad and sometimes no noticeable smell on them. 9) Called lobby but no one answer for hours. Need to go down to lobby just to ask for TV remote. 10) The toilet roll is 1ply. They couldn't even supply 2 ply toilet rolls. 11) Before this they give free lexis woven bag, indoor slipper. But because of covid, no more of this provided. INDOOR SLIPPER IS IMPORTANT. Some of us don't want to steps on the tiles barefooted (hygiene/cold) 12) Broken blind 13) Many time, the toiletries boxes are empty. Just boxes for diplay purposes?? 14) Swimming pool not clean properly. Slippery and sometimes the water is cloudy I am too tired to write everything. This is a 5 stars hotel. Don't expect it to be like other 5 stars hotel. It is just like cheap hotel with own swimming pool

  

• aqilsaleh

  11 enero 2021
  Lexis Penang trip

  Nice place, spacious can perform jemaah pray near pool,everyone in the family enjoyed this trip.During CMCO no facilities open for visitors. Breakfast was send into our room, taste good we all enjoyed it.

  

• ceciliachink

  11 enero 2021
  Quiet Christmas Lunch

  2020 Christmas lunch is totally different from previous years where we had to celebrate it only within immediate family members in this hotel where the selection of food was fair with mostly asian cuisines, no doubt the waitresses/waiters were exceptionally helpful in serving the patrons and managed a surprise birthday cake cutting.The mood of Christmas couldnt be felt in the restaurant.Lots of space for improvement especially during festive seasons as there are many competitives outside here.