Les Chalets de L'Altiport

Comentarios destacados

• niftyatfifty

  21 febrero 2018
  Chalet Diane... Nice but could do better...

  I was part of a party of 16 staying here and whilst the chalet is well positioned for the slopes and in a nice quiet area of the resort it could have been far better equipped for the price. Booked via Zenith Holidays their rep was very helpful it was however challenging trying to cater for 16 persons in what was a very small kitchen and poorly equipped kitchen. Lots of little niggly issues like a non functioning boot rack (until last day) and an oven that had seen better days (replaced on last day) Lack of small equipment in the kitchen could be easily remedied with some minimal expense and a more thoughtful layout of lounge dining area would benefit this chalet enormously. For those days when skiing not possible due to inclement weather the chalet was relatively well equipped with extra activities. Garage was useful and parking was sufficient for 3 cars on the driveway.

  

• Island384

  09 enero 2019
  Beautiful venue, shame about the chalet

  We booked a 6 bedroom chalet for a large family party of 9 at substantial cost for a week over Xmas. The area is stunning and second to none and we had a good start with the gift of a free Xmas tree and decorations. The chalet itself is pine clad inside, dated, with a large fireplace for a log burning fire which was welcomed - a shame there werent enough comfortable chairs for us to sit around the fire. the large table was brilliant. One big disappointment was the lack of hot tub which was advertised as part of the chalet. We were offered massages In lieu of the hot tub which we didnt want. Eventually we were offered a discount on the original price. It is a small kitchen considering we needed to cook for 9 people every night. It would have been useful to know what was in the kitchen as we had no idea what facilities were until we got there. No oven glove to take out hot dishes from the oven! When we arrived, there were niggly things wrong: eg toilet flush top had gone and you had to put your finger right inside the top of the toilet to flush, shower doors hanging off, kitchen door cupboard hanging off. Salt and pepper and a few essentials would have been good. During our stay we put the log basket outside several times for extra logs and none appeared- annoying when that was the only way to get a fire going. A maid came in half way through our stay, to clean but only washed the sinks in the bathrooms and kitchen totally ignoring the floor in all rooms which were desperate for a sweep up. We had an amazing time in LAltiport skiing as its so central to fantastic skiing areas of such natural beauty but with a little more effort and determination to get things right from management it could have been superb in every aspect.

  

• melanieisobella

  16 marzo 2019
  Great skiing - disappointing chalet .Annika 2

  What to say . Fabulous resort , beautiful skies , beautiful skiing . The chalet . Location- fabulous . Amenities . Appalling . When booking this chalet we all voted for a hot tub and ski in ski out . Perfect for the skiing , Alas . On arrival we could NOT find the jacuzzi, well we did eventually! Cut in half !!! This clearly had not worked for some time , So so disappointed. An offer of a massage ? Not bloody likely ! Many things missing , small kitchen , uncomfortable sofas. Although I would say the position is perfect . Would we return ? Yes to the resort , no to the chalets . Such s shame .......

  

• gottago421

  02 julio 2020
  Shabby and dilapidated mess

  Never in my years of travel have I come across such a shameful situation as presented by the chalet I rented through Madame Vacances at l'Altiport de Alpe d'Huez. Sticky, torn linoleum counters, cheap tin-like utensils, missing or broken curtain rods, bathtubs without any curtain or protective door, staircase steps and bannister separating into pieces, the cheapest of cheap furnishings, table lamps set on the floor because there were no side tables, the cheapest imaginable cutlery and utensils, so cheap as to be virtually useless, no potholders or dishtowels in the kitchen, severely scuffed stairs, stained walls, burn marks on couches, vast water stain from a ceiling leak, bottom price laminate built-ins warped by water and peeling with age. And I could go on. It is clear in every detail of this chalet that the owners have not spent one dime in the upkeep and refurbishment, repairs and replacements that a heavily used rental requires. Yes, this costs money. But it's insulting to the guests who PAY to stay in the place to presume that it is acceptable to proffer such an offering for any price whatsoever, given the lack of upkeep or investment apparent in every corner. I looked into one other of their units and it was in the same condition. I have owned a vacation and managed a rental apartment. I know that it takes money to maintain them. Shame on the owner(s) of this chalet for presenting it as they do.

  

• sandragF6491CZ

  06 marzo 2021
  The best spot ever!

  The chalets are just located on the slopes, you can take your skis from home and be right there on the on slopes. the residence itself is very cute: it looks like real swiss chalets. As well, we highly appreciated the "madame vacances" manager there: she was very helpful, customer oriented and very nice. It's not always the case.