Les Ambassadeurs

Comentarios destacados

• mariajosepa89

  16 abril 2017
  El hotel de los horrores

  El hotel está situado más o menos bien para la dimensión de Casablanca, y el wifi funciona de manera aceptable...hasta aquí las cosas positivas, es extremadamente caro para lo que ofrecen. Nos alojamos por una noche y nos dieron una habitación triple en el último piso, dónde se oían todo tipo de ruidos que venian del techo, pedimos un cambio de habitación y no nos lo querían hacer, aunque al final lo conseguimos a fuerza de malas caras. Las habitaciones estan sucias, algunas dan a un patio interior que da miedo, la ducha no tiene mampara ni cortina ni nada parecido, se inunda todo el baño al ducharse. El desayuno es poco variado y malo, en el hotel puedes encontrar todo tipo de insectos. Pedimos dejar las maletas en algún lugar porque nos marchabamos después de las 12 y sólo nos dejaban dejarlas en la entrada, a la vista de todo el mundo. Además el personal es bastante desagradable, a excepción del chico que trabaja durante la noche. Si podeis, buscar otro alojamiento

  

• Jacob72Dar

  05 febrero 2019
  Avoid!!

  Booked and relieved confirmation for a solo traveller,albeit a guest of mine that was staying for 3nights..I booked at another hotel...I got to casablanca Thursday eve and booked into my hotel..no problem...my guest was arriving at 4am in the morn by bus so I decided to pop over to the ambassador hotel and pay upfront for the booking..despite showing email confirmation by the hotel they said they were full and unwilling to help...a good thing in the long run,I found a much better hotel closer and better location ..that's another story..

  

• miekek536

  19 enero 2020
  Deducting 1 night from credit card and unwilligness to refund me

  The hotel is nicely located and not far from the train station. I had a pleasent stay and the staff was friendly. Once back home, I noticed that they had deducted 1 night (from the 5) from my creditcard while I paid in cash at the reception. The hotel does not respond on email over this or on any other matter. By calling, I finanlly received the managers WhatsApp number and started a communication with him conerning the issue. The manager promissed to settle the matter and for a while we were chatting in a friendly way. Only to find out that it was probably only a strategy to exceed the term in which I could ask the credit card company to rewind the payment. Credit card companies require a communication with the service provider first, but if that service provider takes his time with empty promisses, you are then too late to get your money back.

  

• cmlewis1977

  19 febrero 2020
  Avoid this hotel

  I made a reservation through booking.com for one night on Dec 24. When I got there I found a guy in reception and at first, he didn't know what I was talking about when I told him I have an online reservation. The hotel did not look anything near what the photos showed on booking.com. It was dirty and it was in the remodeling process. There was construction debris everywhere. and rooms smelt like paint. I had to find another place to stay. I didnt get my refund through booking.com. When I tried to leave a review on booking.com they wouldn't let me. It was a very bad experience, avoid this hotel!

  

• 240kikof

  22 febrero 2020
  SECUESTRADOS EN MARRUECOS

  Nuestra estancia fue totalmente negativa. Aparte de que la limpieza dejaba mucho que desear (te pegabas al suelo) nuestro conflicto fue que nos quisieron cobrar más de la cuenta (tasas inventadas) y por no querer hacer ese pago, no nos devolvian los pasaportes. Además no saben inglés y el director no se presento para mediar en el conflicto. Finalmente nos cancelaron la reserva sin nosotros estar de acuerdo y tuvimos que reclamar a través de booking e incluso del banco. Una vergüenza. (Secuestro en el Hotel ambassadeurs se llama el viaje)