Le Valset

Comentarios destacados

• Philip d

  01 abril 2018
  Avoid at all costs.

  I'm unsure how this accommodation still operates successfully. The standard of service is nothing short of an abomination. Enter the apartment into a room which shares a bare bunk bed with a (very smelly) toilet cubicle and a tiny amount of storage space (the only storage space in the apartment.) Continue into the kitchen/dining room where the dirty floors, damaged utilities and filthy dishes/cutlery accompany a damaged sofa bed and and TV that costs extra money to operate. Point worth adding the entire lower floor smells like sewage due to the unsanitary condition of the toilet cubicle. After cleaning all of your dishes by hand (due to the broken seal on the dishwasher) you can use a microwave or cooker to make some food but don't expect use of an oven, toaster or kettle. Moving upstairs, a room with a double bed (with only 3 stable supporting kegs) and room with two single beds are marred by mould and again severe lack of storage space. The shower room is the only room finished to a decent standard however if you haven't packed your own towels, you'll be needing to go and spend more money again because towels are not supplied in this apartment. Laundry services do not exist in the apartment and the list of dos and don'ts issued at the beginning of your stay resembles that of a school field trip in contrast to a welcome pack of a competent apartment rental. We were made aware of a bakery service from the reception that would take orders and have items delivered to our door. This phantom service is yet to make itself evident. Climbing 3 flights of stairs after a day on the slopes due to non functioning elevators is just another moot point at this stage although it was, again, very inconvenient. Complaints made through official paperwork will be ignored and verbal complaints to the manager are met with arguments and suspicion. Needless to say, the mountain itself, local staff, tourists and restaurants surrounding were exceptional and contributed to a brilliant week away but if we never experience Residence le Valset again, it will be too soon.

  

• JyrkiL60

  28 julio 2018
  Nice location

  Very good location in the heart of village and near the lifts. Hotel was not so tidy, old stylish rooms, and some moisture signs in the walls. Breakfast and dinner were good, but not in same building, not even in neigborhood. Slopes were good conditions and easily to reach from hotel. There was also kindergaard at the same buiding. Nothing good, but location.

  

• Kaylee71

  07 enero 2019
  Just awful

  A LOT of mould on the walls, windows and roof. No possibility to wash hands in the toilet. Very dirty floors (socks ruined). No soundproofing, the whole apartment shakes when someone closes the front door. Dirty blankets and linen (brown spots and holes). No air ventilation in the shower (the warm steam spreads to the bedrooms > more mould). Dirty fridge and eating irons and glasses. The passageway to the slopes is covered with dogfeces. Very slow and ignorant customer service.

  

• SallyAMalice

  30 marzo 2019
  Not as bad as reviews make it out

  This accommodation is perfectly adequate and no where near what the other reviews suggest. When we arrived the apartment was clean and we had packaged bed linen ready so we knew it was clean. The shower room was quite smelly but we told the reception and it improved after that. Heating worked fine and was very warm. Big balcony and lots of windows. Very close to the slopes and the village center. For the price you pay this place is fine. I would stay there again. Bare in mind they dont provide towels or and form of cleaning products.

  

• ivann488

  20 enero 2020
  Dirty apartment

  The worst appartment i had so far,no towels no beed sheets and the blankets and mattress were old and dirty like the rest of the apartment. The rooms are too small,the beds are wobbly,the couch is damaged,the sink leaked so we had to fix it,and at the and they charged us 100 fot a dirty mattress that was dirty as we came. Wouldnt recommend to anyone!