Le Palme

Comentarios destacados

• Panchozaza

  11 junio 2013
  BUEN HOTEL CERCA DE TODO

  pasamos solo una noche de paso pero es muy agradable y el personal muy atento,esta cerca de la Stressa y del aeropuerto de Milan Malpensa,esta sobre la ruta y lo único en contra es tal vez el murmullo de los trenes que pasan a 100 metros,como tiene una buena insonorización solo es un rumor.

  

• MicW728

  09 agosto 2017
  total Rip-off, many defects, lazy and unhelpful staff

  We stayed two nights at the hotel. The first night we noticed: - WiFi did not work - Shower was partly broken - Room on booking website was not the same as the one we have got. - Spa area (s. all nice photos) costs additionally - very noisy (busy street in front, train in back) The second night our aircon did break down. I tried one hour to fix it and then called the reception. After he tried another hour it was 2 am in the morning. Then the AIR CONDITION DID STILL NOT WORK. I asked the guy to give me a key for another room to just go there for a sleep. Instead of just bringing us the key, he requested me to come down to the lobby where he refused to give another key unless I move my stuff to new room. I explained him that we just want to get some sleep in the cooled room and would go back to our room when we wake up. This lazy and very unfriendly guy constantly refused. It was 2 am in the morning and we had to drive another six hours very soon. This is against any customer friendliness. So I was forced to move our luggage. When I checked the aircon in the second room I had to notice that this one was broken too... We slept in the room with more than 30 degree Celsius (s. picture)! The next day I wrote a complain and gave it to the staff (s. photo). At the same time I requested a price reduction due to the faults/defects. The lady at the reception said that she will call the management. When I checked out she just gave me the invoice with the normal price. To my question, whether she had discussed the reduction, she confirmed and said the management would not reduce anything. We are still very disappointed of the unprofessional behavior of the staff and the management. The only excuse we received was from a cleaning lady.

  

• Connector04839830456

  20 noviembre 2018
  Great place on lake Maggiore

  Very comfortable hotel with all that you need, even more than you need, spa, gym... close to the highway e very close to very attractive Arona. Parking lot, wi fi, very rich breakfast and lots more. Great staff!

  

• Francesca L

  20 diciembre 2019
  Great for a short winter stay

  We stayed here for one night on a stop over trip. The hotel was clean and staff were very friendly. Breakfast was great with a good range and the restaurant attached to the hotel was also really nice.

  

• danieliusgl

  26 julio 2020
  A very lovely hotel

  The staff was very kind and helpful, there is an elevator, which makes carrying your belongings easy, the room was very comfortable, it had everything we needed, it was very clean, the bathroom had more than enough towels, there was air conditioning, only when opening the windows could result in some noise from the street, but my family was very pleased with our stay. The breakfast was very delicious, everything was very organised in the dining room. The price is really good for staying here,the parking is full during the day but it's almost empty dyring the evening so I recommend coming here later in the day. I really recommend this hotel, resting here was a very pleasant experience.