Le Méridien Houston Downtown

Comentarios destacados

• V7583HOmariac

  26 febrero 2018
  Precioso hotel

  Prácticamente nuevo y decorado con muy buen tino. Le Méridien está en pleno centro de Houston, a una distancia caminable del Toyota Center y el Minute Maide Stadium. Todo está en perfectas condiciones, las habitaciones son de buen tamaño, las toallas y las sábanas, de gran calidad. En la habitación hay cafetera con pastillas Illy, lo cual es una gran manera de comenzar el día. Aunque parece caro, estacionar en el hotel por 34 usd diarios con servicio de valet parking es una buena idea, en comparación con otros estacionamientos del centro de la ciudad. El gerente está atentísimo a que los huéspedes tengan una buena estadía.

  

• Sniveler

  16 febrero 2020
  Le Mediocre

  After two stays this year at Le Meridian hotels, I dont understand their strategy. They dedicate a fair amount of space to bar, restaurants and at this location a rooftop bar which is closed for the season. Things like getting a cup of coffee are difficult (there is free coffee in the room if you like that). If you are coming here for the rooftop bar, I dont know what there is to look at amidst this depressing neighborhood surrounded by parking lots and garages. Le Meridian experiences seem to very much depend on the people. Here I found most staff to be average. But I am burying the lead: On a two night stay, nobody made up my room. There are few things more annoying after a long day of work than no fresh towels, unmade bed, etc. I would other more consistently managed brands in BonVoy family like Westin, Marriott or Courtyard.

  

• 414samanthaa

  29 mayo 2020
  Great customer service

  Let me start with the appearance, the inside is nice & clean. The outside is plain but its downtown on a busy street theres not a lot they could do. Parking however is a big hassle. We arrived on a Friday and had nowhere to park. We parked at a parking garage two block away and paid $35 for one night. The next day we parked across the street and couldnt get back inside the garage to get our car out. We waited 15 minutes for the parking garage security to let us in. The hotel has no pool and the restaurants are closed but the rooftop bar is beautiful and the staff up there is so so great! I requested extra pillows and they were waiting in our room which was nice. You have to use you room key to get inside the building and in the elevator. I actually felt safe because of this but I could see it being a hassle to some. Our room was great. It was clean with a nice view and large bathroom. I love that the tv had Netflix! We never once saw housekeeping in 3 days but Im guessing thats the virus. We had to request towels but it wasnt an issue. The elevator also stopped while we were using it and said elevator out of service I panicked immediately. We pressed the emergency bottom and within a few minutes we were going again. I wasnt the nicest to the front desk attendant when we got off and I later apologized. It wasnt his fault and he was so kind about it all. Customer service is amazing here. I wouldnt say its for kids though

  

• JAllynSR

  15 septiembre 2020
  Disappointing Response to Hospitality on Parade Silent Auction Certificate

  My wife and I went to the Hospitality on Parade annually and in 2019 we donated monies towards a romantic get away at this Le Meridian in a silent auction to support our local economy...this of course was before Covid-19... We followed up with the property as the certificate expired during lock down and we were informed that our weekend staycation (Friday & Saturday evening) and a five course dinner for two with wine pairings would not be honored... Very disappointing that this property has chosen this approach as the other local entities have honored fully the certificates we donated to as long as redeemed in 2020...

  

• annaB8168AO

  03 febrero 2021
  Excellent rooms, Amazing staff, comfortable beds!

  I stayed here for 6 months (I'm a nurse who helped with the covid response and my facility was right down the road) and I cannot say enough good things about this hotel and the staff. Every single morning at 5am and every single evening, I was greeted by the friendly staff. Everyone knew my name, asked about my day, and genuinely listened. They collected my countless Amazon packages from my online stress shopping and truly made me feel very safe and very at home. It is hard to make a hotel feel like a home but this staff went above and beyond to make me feel so. I will never forget their kindness and it would be a mistake NOT to stay here if you come to Houston. Beautiful accommodations, the most comfortable bed I have slept in, excellent gym, and beautiful rooftop views. Thank you!!!