Le Domaine du Prieuré

Comentarios destacados

• victornova

  23 julio 2013
  Hotel rústico

  Es un hotel pequeñito con jardín propio y parking gratis. Está a 50 km de La Rochelle, necesario coche.  El personal es amable aunque pienso que poco eficiente. La suite es muy grande, además todo está limpio. Buenos colchones. La conexion wifi en las habitaciones es muy buena. El desayuno es correcto: zumos, bollería, macedonia, tostadas, cafe, embutidos... Está bien para una o dos noches. 

  

• artabro72

  15 septiembre 2017
  CREÍ ESTAR EN UN COLEGIO MAYOR

  Uni de los responsables de este establecimiento carece de empatía con los problemas de los clientes, sdemás de ni estar dorado de habilidades para resolver los problemas de ellos. Las habitaciones sin normales limpias y con un entorno agradable. Parking gratuito. Ofrecen un desayuno continental correcto.

  

• EdmondJulia

  23 octubre 2018
  High quality peace and rest.

  We have been staying several times in this hotel on our way back from the south to the home. Small hotel in a restored building. Very well attended very comfortable rooms furnished with attention for details . First class restaurant with regional dishes and food from local suppliers. We will be back without any doubt

  

• BDHolmbury

  07 agosto 2019
  Very unwelcoming

  On the plus side the hotel was clean and breakfast outside was nice. However Ive given it one star as the owner took a distinct dislike for us (but was very amiable to other guests), not sure if it was because we were English, had children or inadvertently did something. I now realise this ties up with similar reviews and the rather rude response the owners have given to them. He took every opportunity to demonstrate his contempt for us such as shut the door on me so I couldnt follow my five year old in; make a comment about children not finishing their dinner; tell me to supervise my children properly as my eldest walked out of the dining room as I was packing away our things; question me three times what a cappuccino after asking what I wanted to drink for breakfast, then telling me the only choice was tea or coffee; and bark at me as I came to the desk to pay that he was with another guest. Room was adequate and clean, with bathroom recently retiled, but bedroom was dated and dingy with bodged DIY such as a curtain that didnt fully cover the window and nails coming out of the skirting board, and city view was of the car park. Breakfast wasnt served until 8:30am, which was not great as a stopover hoping for an early departure. Also room wasnt available until 5pm. Dinner was fine, but pricey for what it was and only three choice menu for adults and one choice for children.

  

• RobD29

  14 agosto 2019
  A hotel that puts the convenience of its owner before that of its guests

  On the basis that I would not consider returning to this hotelt or recommend it to others I have no hesitation in awarding it the lowest rating available to me. During our recent trip to France, in fact in all of our many trips to France over the past 50 years, we have always encountered a friendly, welcoming and professional service from our many French hosts except at the Domaine du Prieure. Other reviewers may have encountered a faux geniality in the owner but potential clients should be aware how shallow this is and how quickly it may be replaced by the kind of insufferable discourtesy and outright rudeness and incivility that my wife and I found. I will not speculate on the reason for this but a quick survey of those clients who have also awarded this establishment a low rating will discover that we are far from alone and that by choosing to stay here you are gambling that you find the owner in a more welcoming frame of mind than we did. As far as facilities and organisation are concerned, a comparison with the other hotels we stayed at over our recent two week stay in France suggests that the Domaine du Prieure and its owner need to do a great deal more to raise their game. We were telephoned by the owner midmorning on the day of our arrival to ask whether we would like a table reserved as the hotel is fully booked. We saw it at the time as a courtesy. In hindsight, and discovering that evening that there were tables available, a cynical interpretation would be that he was merely touting for business. He asked when we expected to arrive. We told him that we were still a five hour plus drive away and expected to be with him at about three in the afternoon. We should have been alerted to the fact that this is a hotel that puts the owner and his convenience before that of his guests: his reply was that we could sit in the garden in fact a few plastic chairs strewn on a scruffy piece of grass until we would be let in at 5 oclock. And that is precisely what we, after a long drive, and another four or five couples had to do for two hours until the owner deigned to open his doors to his paying guests. It was the only hotel we encountered to operate such a policy. At every other hotel we stayed at we were shown to our rooms on arrival, even if that was before the usual 3 oclock (not 5 oclock!) access time. At Domaine du Prieure even the front door of the hotel was locked against us. Accommodation too fell far short of what we found in other hotels: there was none of the customary tea and coffee making facility in the room; the toilet cubicle was so ludicrously confined that some adults would have found it impractical to use. Dinner at the hotel was similarly disappointing: a miserly portion of thinly sliced courgettes was all that was offered to accompany the meat. Had we stayed another night we would certainly have found somewhere else to eat a word of warning to potential guests who, like us, are telephoned beforehand to be asked to commit to booking a table. Breakfast was a similarly meagre disappointment. Again, I compare it with what we encountered at other hotels. At the superb Chateau de Flottemanville where we had stayed on the previous night and paid less for both room and breakfast, we came down to a table laid with a white linen table cloth and laden with a wide selection of breads, croissants, meats, cheeses, fresh fruit, hot pancakes, yogurt and a full pot of delicious coffee which was regularly refilled without asking. The coffee at Domaine du Prieure was like dishwater and for that reason alone we would have gone elsewhere had we stayed on. Moreover, at Flottemanville we were greeted warmly by a gracious host who chatted pleasantly and who evidently enjoyed her calling and took pride in making sure her guests were made to feel welcome; the very opposite of the surly, ill-natured, unsmiling owner of the Domaine du Prieure. A glance at reviews by other guests who have found a stay at Domaine du Prieure a far from pleasant experience suggests that the response of the owner, predictably and unlike the owners of other hotels faced with an unfavourable review, is neither to apologise nor to look at how he might improve the service he is offering to his paying guests but to offer a lengthy, (would he have put some of that time and energy into looking after his guests) sour and peevish justification of his and the hotels shortcomings; a measure of the man I think.