L'Arc Macau

Comentarios destacados

• W0ngJ

  03 enero 2017
  Excellent Hotel

  Macau is always a weekend get away option for my friends or my family and I if we couldn't figure out where to go on a long weekend or so. We always stayed on the Taipa side. However, we stayed at L'Arc Hotel Macau on our recent 2 days 1 night trip over the Xmas holidays due to we decided to take the trip very late and most of the hotel rooms in Taipa are full. This was our first stay at this hotel. Surprisingly, the staff at the reception desk are very friendly, good manner and extremely helpful. Seriously, I haven't seen such well trained staff for sooo long, and I can say I have never encountered one such good manner hotel staff in any of those other 5 or 5+ stars hotels I have stayed. Many of them are very robotic if not rude. Applause to Iris and also one of the lady staff at the reception desk. I will definitely return for my next stay. This is a 5 star hotel. Nice decoration and quite clean and the rate is reasonable. The rate I got included a buffet breakfast. The food selection is quite good! However, there is one comment I would like to make for the F&B Manager is that I saw a Putonghua speaking guy who held a pair of chopsticks and a plate, and he was picking from the food bars with his chopsticks and he ate at the same time. I think this is super unhygienic. It would be good if the staff at the Cafe can be more alert and watch over on the diners' food picking manner......

  

• wwrexx

  03 diciembre 2017
  Disappointment birthday celebration.

  It was my mothers birthday we had dinner at coffee shop buffet. Before the dinner start i ask one of their staff if theres anything special you can do to my mother. The answer was funny and horrible, the staff i ask wearing suit i think he is the supervisor. He told me to get some dessert on the buffet and he will give me a candle. Thats it! So disappointed! Hope this comment will improve your customer service when your guest have some special occasion. Plus wrong information with the promotion.

  

• luisainporto

  06 mayo 2019
  Buffet in the restaurant of L'Arc Hotel

  I was in the restaurant for the buffet for dinner. Very nice starters. Sushi very acceptable and very nice Chinese food (noodles done in front of you). Desserts were probably the weakest point of the buffet, but still acceptable. Spanish red wine included in the menu price. Good value for money.

  

• MaureenMarianneMarty

  12 diciembre 2019
  Disappointed charging of 3years old kids charge as a kid. and my 10years old kid was charged as an adult price

  I was looking for a dinner buffet restaurant, I drop a call to coffee shop buffet, and entertained by the named of John. as per him 3years old are for free, I have 3yr, 6yr, 10yr kids. For my understanding were 5, only 1 are for free so the 4 person with pay... in the end when he present the bill he charged us 3 adults and 1 kid supposed to be 2 adults and 2 kids. so very disappointed

  

• Julliannie

  21 diciembre 2019
  high quality dishes

  all the best in the coffee shop buffet they can cater large group the food was awesome i went to drink unlimited sharks fin soup because i was told this soup is expensive and on dessert i try all the teas and coffee its really a very sumptuous dinner for me and family ...