Landhaus Rebstock

Comentarios destacados

• tahansen65

  02 septiembre 2014
  Bad customer service!

  As a point of reference; we live in Germany, travel Europe extensively & speak conversational German...we decided to stay in Worms so we could all drink at the wine fest. Took several times around the area on some really narrow streets before finding a parking spot. Got a hard time from the lady at what can only be described as a makeshift front desk...she was expecting 3 women...no idea why it caused so much concern when we arrived with our grown daughter. I asked about breakfast time & when informed it was between 8:30 & 9:30; I turned to my 28-year old daughter & said "we'll never be up that early!" Room was neither disappointing nor remarkable; did not have the advertised balcony; not really an issue cause we planned to spend our time at the fest anyway. Greeted by what I assume was the owners PitBull when I went to the makeshift "front desk" to get a number for the taxi...when the lady begrudgingly came to help she was less friendly than the barking growling PitBull! All I wanted was a number for the taxi...not an unusual request at a hotel! Big problem came in the morning...after the barking PitBull woke me up. The lady from the day before came to the door chewing us out for missing breakfast. Told her we never ordered breakfast & the check out process went straight down hill from there. She wouldn't accept our non-PIN credit card even though she had a slide-reader at the desk...and she was just as rude as the day before. Based on the front desk lady's crappy attitude I'd NEVER recommend staying at Landhaus Rebsock in Worms. If it's the only option--sleep in your vehicle or at the train station, worst part is I think the lady with the rude attitude is an owner...she's in the WRONG line of work.

  

• Nlrg2014

  11 agosto 2015
  Nice place bot overpriced

  Booked a triple room. Third bed was a sagging fold up bed well past its use by date. We are vegetarians. There was no menu and you got what you were given. 80 euros for three salads and six beers. No restaurants in the village either.

  

• Michael C

  07 abril 2016
  Disappointing but rooms are clean.

  We phoned to book just half an hour before checking in. Were quoted 50% higher than price just seen on internet. Lady then " checked to see if there were two rooms available" and then agreed same as price we had just seen. Arrived, checked in and then asked if we had cash as I produced credit card. As we planned to dine here (see separate review), lady agreed to add restaurant to bill for which we were called to the desk to settle in totality before retiring to our room- we were not planning an overnight escape. The rooms were fine- a little underheated, especially bathroom. Internet kept cutting out and was very slow.

  

• avernys

  14 diciembre 2017
  La peor experiencia de Alemania

  Atención al cliente horrible, la recepcionista solo habla alemán y el dueño es la persona más grosera que he encontrado en Alemania. Cuando llegamos (a pesar de tener la reserva confirmada desde un mes antes) nos dijeron que no tenian habitación disponible. Nos ofrecieron cambiar por un hostal pésimo, mientras reclamábamos entró un nuevo cliente Alemán y le dieron una habitación doble. He leído comentarios en los que se le acusa de racista. En nuestro caso no se si fue por ser extranjeros o pq el otro cliente se quedaba 2 noches y nosotros solo 1. Total, que ya de noche (como no abren la recepción hasta las 3 de la tarde nos fuimos a visitar la ciudad y llegamos a hacer el check in a las 8) nos vimos de patitas en la calle (de muy malas maneras encima) y con todos los hoteles de la zona reservados.... La peor experiencia de mi vida en tema de hoteles. Nadie se disculpó en ningún momento. No lo recomiendo a nadie

  

• 91alexiaa

  29 marzo 2018
  Reserva de último minuto

  Viajando atraves de Alemania es fácil encontrar lugares como éste; en la ciudad, con buen precio y estadía cómoda. Siempre bien conservado y limpio. El desayuno un poco costoso pero te salva de ir a buscar en una panadería, especialmente si vas con niños.