Lancaster Hotel Raouche

Comentarios destacados

• monicaorellana7

  25 agosto 2016
  Buena ubicación

  El hotel tiene una buena ubicación, y el trato de las personas de recepción es muy amable. Es limpio y cómodo. El desayuno es normal, tienes la playa muy cerca y puedes caminar por el sector es muy seguro.

  

• DANIEL-AQUI-ALLI

  03 marzo 2019
  Buena opcion

  Es un hotel bueno y bien situado, cercano al malecon y al centro de beirut pero falla en el desayuno. La atencion y la limpieza son buenas; menos las ventanas. Da mala impresión abrir las cortinas y ver los ventanales sucios.

  

• agamy147

  12 junio 2019
  Terrible Experience (playground infant of it)

  One of the worse services I've experienced, started off that i sent an email 1 week before traveling requiring a seaview room, and a high floor room, which I've received a feedback that this isn't doable, i have no clue why, despite the fact that i would pay any differences in price, which then i asked for any of the 2 needs (Seaview or high floor) with no response, arrived didn't get any of the needs. Extremely noisy street, with a playground and foodcourt infront of it. Several complains were placed and requests to change, nothing happened. Extremely weak to No Wifi in the room, again several complains were made, across the 5 days stay. To top it off, we asked for the shuttle bus to the airport (Which as per the website is provided) and we were 6 individuals. we asked for a shuttle at 5:30 pm as the flight was 8pm, only to arrive 5:15 to find that the shuttle left and that it comes every hour and we weren't told, to top it off the receptionist was extremely rude and aggressive. Strongly don't recommend this hotel. There is much nicer hotels in Beirut

  

• srdrtmr

  13 junio 2019
  Perfectly located

  I stayed at this hotel for a business trip. Check in and out was fast and receptionists were helpfull. Wifi was really fast and powerfull, room and bathroom were clean and big enough. Hotel has free of charge airport pick up and drop off, located in a good spot.

  

• stolnitz

  16 diciembre 2019
  No management

  I stayed 3 times in this hotel . To be fair the people there are very kind. But it seems that nobody go in the room and look at it with eyes of the guest. I ask the manager if he ever tried to look in the bathroom...how is the flow of the water which may wash the body and head if you only want wash your hands...and the flow of shower water...very very slow and thin... And do they send somebody in the room to check something other than the minibar.. Do they walk in the corridor to suffer the very bad smell coming from somewhere...and stays there for hours.. I have much more to write...really.. But in short the management must learn how to do the job. And I am not going to give the hotel a fourth chance...