Lake Heights Entebbe by BON Hotels

Comentarios destacados

• mookie9332

  21 noviembre 2019
  Nice place to stay

  My wife and I stayed there four nights. It is a nice hotel and the staff are very accommodating. The only issue we had is the water pressure to the showers is very low. I don't think it was anything the hotel could control. The view from the rooftop restaurant is beautiful.

  

• PaulKaz256

  08 diciembre 2019
  Great Service

  I enjoyed every bit of my stay. The customer care was awesome and the internet speeds were consistent and good enough. All the staff was happy to help when needed. The location is good and quiet enough.

  

• CharlieBeau

  14 diciembre 2019
  Highly recommended - great food and well-trained staff

  Lake Heights Hotel is set on Church Road, one of Entebbe's quiet streets. It's ten minutes drive to the airport and you can see Lake Victoria from the rooftop bar (and some of the rooms on upper floor). The hotel is mainly hidden from passers-by. This gives it a nice private feeling. I really liked the gardens and trees full of birds. I immediately felt relaxed and welcome to the hotel. Every one of the staff was super friendly and professional. I felt very well looked after all the time I was there. Whether it was the young man who brought the iron to my room or the young lady who wanted to close the windows, everyone greeted me with a big relaxed smile. This was my first visit to Lake Heights and I was impressed. I thought the food was excellent. I ate the buffet lunch which was very good. I stayed on a Thursday and enjoyed the barbecue on the small lawn with stylish live band playing a few popular cover hits and some original Congolese tunes. It was a chilled way to end the day. (The music was not too loud to disturb guests and does not finish late). This is a regular Thursday night event (and I met three ladies who had travelled all the way from KLA just for the evening). There was an extensive spread of food for breakfast. I met the chef on a couple occasions. I really felt the hotel had a very hands-on approach to everything they do. I didn't get a chance to swim in the pool but it looks very inviting. It's clearly well maintained. The hotel also has a couple of conference halls and is building an open-air restaurant. I stayed in room number 19 which had lots of windows and its own beautifully fitted bathroom. There was always lots of hot water in the shower. (There was a bath but I couldn't work out how to fill it!) The bed was extremely comfortable and I slept very well. The doors to the rooms have good security and electronic opening. There was a good size safe in the room which allowed me to lock my laptop away. The room had air-conditioning although I didn't need it. I also had TV and tea coffee making facilities. I really enjoyed my stay at Lake Heights and recommend it. The hotel has been open six years. I did notice that one or two aspects of my room decor needed a bit of attention. (Apparently there's a plan to upgrade soon).

  

• natashchantal

  15 diciembre 2019
  Lake Heights Hotel defines Excellence in service!

  I highly recommend the Thursday barbecue night with Live band. Service has top notch and the rooms fell nothing short of elegance and class. The staff were very friendly and hospitable. The breakfast had a variety of options to choose from which leaves the guest spoilt for choice

  

• melc1911

  14 febrero 2020
  Past its best.

  We had about 24 hours in this hotel before we flew out from 2 weeks in Kenya and Uganda. We were looking forward to having a gym session in the morning, a late breakfast and taking it slow until a late checkout. Couldnt have been more disappointed when we saw the gym. The equipment is at least 30 years old and none in working order. I have never see a treadmill so old and crappy. This should not be advertised as per of the services at the gym it was an absolute disgrace. Windows were broken, the door to the balcony didnt lock, the view was over rusted tin roofs next door. The booking was for two people. There was a single towel only in the bathroom, 1 glass, no floor mat no face washer no hand towel. It may have been nice in its day but is now in need of a major facelift. The view from the rooftop bar was good at least. And the wifi was great. Definitely not a 4 star hotel. 3 at best in current state.