Laguna Palace

Comentarios destacados

• Graciela F

  15 diciembre 2018
  Agradable

  Es un hotel con muy buena ubicación, frente a la bahía, confortable, con piscina cubierta, sauna. Las habitaciones son muy cómodas, con un pequeño balcón terraza que permite disfrutar de las vistas. Ofrece restaurant en el mismo edificio. En la recepción, no hablan español.

  

• elena496

  14 julio 2019
  nice place

  Stayed for 8 days in July, the hotel is very good, food is excellent, I would like to thank especially the staff of the restaurant, very kind and friendly, nice pool and spa, only not possible always make a resrvation. A little difficult to visit surroundings, maybe hotel could organise some excursions

  

• turysta78

  27 septiembre 2019
  Continuous problems with air conditioning

  We spent two days in Laguna Palace in the middle of August. The location is excellent. The room we had was rather small (not enough wardrobe space to unpack) but clean and silent. Would be great to sleep there, but there was a huge problem with air conditioning, which simply did not work, or was too weak to cool down the (small !) room below 25 degrees (as shown on the AC control panel, I felt like is was more than that). IT WAS WARM THERE IN THE ROOM, all the time. Given that it was a middle of hot summer, this was unaccptable. At the night we arrived I talked several times to the reception staff downstairs, wanted to be moved to another room, but they said the hotel is full, which was probably true. Strangely, the lobby/reception area was comfortably chilled... Next day I talked to the hotel manager, who told me that there was a thunder storm few days ago which destroyed a part of the AC machinery on the roof, and they still were not able to have it repaired. The damaged machinery was responsible for the AC in the rooms (I understood - all the rooms) in the hotel, while the lobby and breakfast room are served by another AC system, which remained untouched. The manager offered me 15% discount off the room price, which I accepted as I had no choice of moving elsewhere, and we did not want to spend time looking for another hotel for one night in overcrowded Grado. I would probably remain believing that we just had bad luck and that this AC problem was a short time inconvenience, but after the return I found reviews of other travellers reporting exactly the same occurence already in July, so the AC disfunction either repeats or continues throughout the summer. Beware, you may not be sure that you will feel comfortable there in summer. To supplement the report: the breakfasts are ok, although a bit disorganized, in a chilled room though :) There is a underground parking there, for reasonable price, with a lift to the lobby and rooms, convenient. All in all, good hotel, with absolutely unreliable air conditioning. Will not get back there in summer.

  

• 596gabriellas

  28 diciembre 2019
  Christmas 2019 at Laguna Palace

  The location is good, close to the beach, rooms very specious and recently renovated, with nice panoramic views over the peninsula. Rooms are big, swimming pool area is small but fine and big enough, food is excellent. the food was really superb- and a very "cool" hotel staff. The only issue was the AC it will not go below 24c even if the front desk reduced it to 21st .

  

• Clamic

  31 julio 2020
  Excellent hotel

  Location, cleanliness, courtesy and high standard of services makes this hotel our favorite in Grado. It is a modern building overlooking the sea and the laguna. Personnel is very attentive and kind. We stayed at fashion suite 530 and loved the spacious bedroom, the beautiful view, the oversized bathroom and the walk in closet. The hotel has a very convenient garage for its guests. The restaurant at the top floor is very good, nicely appointed with spectacular views. Both the chef and maitre go a long way to please any special dietary request. Highly recommended.