Lafala Hotel &Service Apartment

Comentarios destacados

• crucister

  19 agosto 2016
  Normal

  Un hotel para una noche, con todo lo necesario nevera, cocina, los apartamentos son muy amplios con 3 habitaciones, lo peor la suciedad le hace falta un poco de limpieza. La ubicación un poco lejos del centro, pero las vistas desde la terraza muy buenas.

  

• Hima H

  19 septiembre 2018
  Very helpfull and kind staff. Feel like at home.

  We came for a Football match event in Colombo city. Our group has been booked to this hotel. We stayed for first 3 nights for the event plus 1 more night on our own. In my experience, the Reception people is very kind and helpful. We need to thank Mr. Prem for being helpful and courteous. My room no.102 is clean, the bathroom is clean, bed, tv, kettle all are in good condition. Good Wifi connection at lobby and need to improve for the room Wifi. We do not take breakfast in the hotel, as there is a plenty of nearby restaurants for one to choose. The hotel is at good location, a 100~200m away from the mainstreet. So it's quiet and serene. Will recommend for medium scale budget traveller, as the price here is not cheap either.

  

• EsquireDas

  10 marzo 2019
  Nightmare & The worst experience I had in my life & highly not recommended to anyone

  I booked two room trough (online booking) at Oyo 104 hotel on the 06-03-2019, I got two confirmation, one room is confirmed and other one room is pending for one hour, I came to the Hotel after one hour and I asked to receptionist, he said only one booking is confirmed, but I got already booking code and also my money has charged by (online booking). One room for my friend it confirmed, the receptionist took time almost one hour for check in ( the one room has confirmed), because he served the other guests first but we are also the guest came early than the other guests, look like we are not important for him, but its fine we tried to be cool down and we decide to go out for lunch and came back after 4 hours and we asked again to the same Receptionist by phone call, I asked about the booking, he asked me which room type?, why he asked the question like that, should be he asked my name or booking code, looks an receptionist unprofessional,,, and we decide to came back to that hotel to reconfirm the booking again, he said no other booking comes... but I have the booking code. and I tried to asked him the Hotel manager and he said his a Manager and he pointed to his friend beside him, he said we are Manager here (with high intonation). two hotel managers? so weird, we won't spoke to long with him, we booked one more room direct by credit card because we need two room. How come the Reception talked like that with high intonation to the guest, with impolite, before that we tried to asked him his name he said his name is Prime, this name correct or no we do not know, he do not have name tag, I asked him why you dont have name tag, he said it's lost, but after I saw some of staff at that hotel no use name tag at all. Under trained staff in hospitality sector

  

• K945

  24 marzo 2019
  Very unprofessional and abnormal staff at front desk

  when i gave photocopy of my id card receptionist who work in the hotel he say Son ,what is this..? I am not his son I am a guest of hotel at least he must sayMr. they dont have any name tag. Even they dont know to speak to guest and respect to guest. I didnt stay just left the place after 5/6 hours because I didnt feel good.it was a worst experience in my life.staff are rude. Very unprofessional and abnormal staff at front desk

  

• aeaiz

  10 abril 2019
  Very good value

  Overall, this hotel presents a very good value for Colombo. Rooms were clean and had everything we needed, and receptionist had very good hours (we needed to arrive very late and leave early). Not a fancy place, but had exactly what we needed at a very reasonable price.