La Réserve Eden au Lac Zurich

Comentarios destacados

• Josephin90

  18 agosto 2020
  Tolles Hotel

  Travelled to Zurich for a business trip and used to stay at other Hotels in the city. This is by far my ideal hotel, due to the contemporary style, as well as the amazing food and beverage options available on property. Defenitely a must try.

  

• B7074RYdanielj

  24 septiembre 2020
  Amazing hotel, incredible food, fantastic location.

  Long story short, the best hotel in Zürich. By far. Only problem you'll have, once you experience La Réserve brand, your expectations will increase dramatically. A tip with regards to the restaurants, La Mouna is obviously the place to be, especially in summer, but the new card in The Kitchen is exquisite. Well done guys !

  

• alexander d

  30 septiembre 2020
  staying in august ,

  i have to be honest and say i miss the old eden au lac even though there were problems "then" for building was getting old and needed real renovation , my stay was pleasant and have to say staff "most" very helpful and polite , however there is not much of an "atmosphere" anymore ..more like.. robot like which is what one notices in most hotels and not what i was expecting at the new eden au lac , also when i arrived it seems they mixed up my reservation with someone else's and also gave me wrong type of room but finally were able to fix issue , next morning during breakfast it took forever to have breakfast and staff were cut and dry also noticed arguments in kitchen , finally when i asked for a taxi for the airport i got a black mercedes limo instead but anyhow took it and , as expected , driver started asking "personal questions" which i found annoying and unacceptable , when we ask for a taxi ( and for good reasons ) we mean a taxi ..and not one of those drivers , anyhow even though i miss the old eden au lac ( and the old ambassador hotel ) overall it was a pleasant stay , thank You ~

  

• 423PeterR

  14 octubre 2020
  New and improved

  The hotel has definitely been upscaled with the renovation. The location is perhaps the best part of this property with its wonderful views over the lake. The rooms are comfortable but not without issues. For example, the sink in the WC is a postage stamp and there is nowhere to hang a hand towel. If you get a room near the DJs (lobby or roof ones) good luck trying to sleep! And there is an unevenness with the service. The servers on the roof run around in a very disorganized way and forget what you ordered. But the views are truly a treat. Overall, the excessive number of interns relative to seasoned hotel staff is a problem for a 5 star property. Being constantly told "let me get back to you" regarding basic information that should be common knowledge for all personnel, is not a good sign. On the other hand, there is much to commend. The burger in the lobby level restaurant is fantastic and the elephant art in your morning cappuccino is a lovely touch. The hotel also did a great job with Covid-19 precautions providing a box of masks and hand sanitizer in the room. In time, no doubt, the teething problems of a newly-opened property will be ironed out.

  

• travelfeast2015

  10 febrero 2021
  Splendor au Bord du Lac

  The Decision: I decided on this property for its strategic location by the lake, and the La Reserve reputation to assure a wonderful experience. When I called and found out about the meal offer they were running with the stay it pushed me over the edge. The Check in: My check in was smooth, warm and welcoming, and after a restful night I decided to upgrade to a room with lake view and balcony. The Upgrade: How should I beginthe Philippe Starck decor puts you in a tranquil mood, but the bed took me to Cloud 9 and make me feel as if I was suspended in a dream. The sumptuous bathroom with the tub facing the lake reaffirmed my believe in a higher power. Making my own coffee and sitting on my balcony was another lovely perk. I liked it so much I extended my stay to a total of six nights. :) I must say the Weather Gods were on my side for I was blessed with sunshine every day. The Tastebuds: Lets move to the restaurant now, due to recent unprecedented events I have not been in a restaurant for months, it was quite an exciting moment to sit like a civilised person and have gracious lovely humans serving your meaIs, I was afraid I forgot how to properly behave, but it all somehow came back to me. Marco, the head chef is truly a culinary maven, I ate there for all meals for six days and every bite was made with love and flare. I was so intrigued by the combination of textures and flavours, what can I say, my culinary skills obviously could never compare but it gave me a new outlook in possibilities and improved my tastebuds, Grazie Marco! Finally: I wish I could remember the names of all the staff, but here are some I would like to mention and thank, Isabelle, Lena, Alex, Marco, Lukas, Clemens, Sofia, Ruth. These days authentic kindness is a luxury and at La Reserve Eden au Lac it is abundant. This is certainly the address in Zurich to assure a blissful stay.